- Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
- Anticipate and accommodate the needs of the guests.
- Maintain general cleanliness of assigned stations and the entire venue.
- Provides professional and exceptional service.
- Presents menus, answers question and make suggestions for all food and beverage items.
- Informs guests of all food and beverage specials, with prices.
- Required to solicit any allergy or dietary restrictions from each guest.
- Accurately enter all orders into the POS system and follows proper cash/payment card procedures.
- Ensures the delivery of all food and beverage to the guests.
- Follow supervisor's instructions, communicate with and support co-workers while being a team player.
- Possesses in-depth knowledge of all food and beverage menus and the company.
- Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
- Complies with Department of Health and company sanitation standards.
- Works as part of a team and provides help and support to all fellow team members.
- Accurately completes all end-of-shift financial procedures.
- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
- Properly sets-up floor and other opening/closing procedures as directed by management, including: o Ensures all tables, chairs and banquettes are clean and free of debris
- Reports all breakage, damage of equipment or furniture immediately to management.
- Attends and participates in daily pre-service meetings.
- Attends and participates in any training sessions or departmental meetings.
- Learn by listening, observing other team members and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
- Tao Group Hospitality in-venue dining room server training, Alcohol Awareness Certificate, Food Handling Certificate.
- Previous hospitality experience.
- Previous dining room server experience.
- Experience in a high-volume restaurant/nightclub/lounge.
- Must be able to stand, lift and bend for extended periods of time.
- Must be able to bend and lift to 50 lbs.
- Role may include job duties or tasks requiring repetitive motion.
- Exposure to hot kitchen elements or cleaning materials.
- Must be able to work and remain focused in a fast-paced and ever-changing environment.
- Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.
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Event Server - New York, United States - Tao Group Hospitality
Description
Position Summary:
Actively takes orders, conducts full and complete food/beverage service, and monitors guests' dining experience. Interacts with the dining room guests, fellow employees, and supervisors in a polite, courteous manner to ensure gracious hospitality.
Duties and Responsibilities:
including but not limited to
o Wipes down chairs, tables and banquettes
o Stocks side-stations with prescribed supplies
o Performs opening side-work as prescribed
o Performs closing side-work as prescribed
Training Requirements:
Minimum Education and Qualifications:
Physical Demands and Work Environment:
Nothing herein shall restrict Tao Group Hospitality management's right to assign or reassign tasks, duties, or responsibilities to this job at any time.
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