Jobs
>
Phoenix

    Senior Operations Specialist - Phoenix, United States - First Citizens Bank

    Default job background
    Description

    Overview:
    This Senior Operations Specialist – Global Loan Operations position establishes the ongoing maintenance of commercial loans. Researches or reconciles complex information. Accountable for performing assigned functions efficiently while ensuring all regulations, procedures, and policies are adhered to. Works independently and has proven expertise that is applied to essential functions. Researches and addresses escalated or time-sensitive issues, disputes, and requests to facilitate processes and associate workflow. Provides expertise and guidance to align daily activities with service standards and business goals. Identifies, recommends, and assists in implementing process improvements. Aids management with special projects such as reporting or monitoring performance.

    Serves as a leader for less experienced specialists on the team through knowledge in the area of work.*This is a hybrid position for individuals based in Arizona and able to commute to the Phoenix, AZ office once a month.

    Candidates must be in a commutable location from the Phoenix, AZ office
    • Responsibilities:
    ResponsibilitiesBoarding new commercial loans and modifications to loan accounting systemsReviewing and understanding loan documentsHandling Letters of Credit boarding and maintenanceReviewing accuracy of information or documentsBuilds relationships with team and other internal clients and collaborates to resolve issuesService
    • Handles complex, escalated, or time sensitive issues and requests.
    Determines target needs and provides resolution while maintaining a high standard of service.
    Operational Support
    • Performs various operational tasks that occur during customer, vendor, and associate inquiries.
    Streamlines the workflow for other associates within the business unit through operational activities. Identifies, communicates, and makes recommendations to address process inefficiencies.
    Documentation
    • Handles standard documentation and files associated with daily activities, which may include processing, reviewing, or distributing materials.
    Maintains and updates department records either physically or within a system.
    Business Expertise
    • Provides knowledge in area of work.
    Researches and maintains strong knowledge of any laws, regulations, and policies that affect specific job duties to produce work that is accurate, efficient, and compliant. Utilizes product, system, or process familiarity to resolve problems and handle customer requests.


    Qualifications:
    QualificationsBachelor's Degree and 0 years of experience in Operations or Customer Service OR High School Diploma or GED and 4 years of experience in Operations or Customer ServiceSkill(s): Knowledge of Bank operations and regulatory or legal environmentsAdditional Preferred


    Qualifications:
    Commercial loan knowledgeWorking within established procedures, processes and/or regulatory guidelinesStrong ability to multi-task, handle high volumes, and support cross-functional teamsExcellent written and verbal communication skills with ability to convey informationStrong attention to detail Critical thinking with the awareness to know when to challenge or questionAptitude for following process and proceduresThoroughness Technical Capacity/Ability to Work with Variety of Systems Problem Solving/AnalysisAccountability Time ManagementBachelor's Degree desired and may be considered as 1-2 years overall experience

  • Arizona Official Website of State of Arizona

    operations specialist

    2 weeks ago


    Arizona Official Website of State of Arizona Arizona, United States

    Job Summary: · Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families and communities for a better quality of life. DES is looking for individuals who are committed to service, co ...

  • Aveanna

    Operations Specialist

    2 weeks ago


    Aveanna Phoenix, United States

    Operations Specialist - Compliance · ApplyRefer a FriendBack · Job Details · Requisition #: · 194411 · Location: · Phoenix, AZ 85014 · Category: · Business Operations · Salary: · $20.00 per hour · Position Details · Position Overview · The Operations Specialist is responsible for ...


  • Aveanna Healthcare LLC Phoenix, United States

    Requisition #:194411 · Location:Phoenix, AZ 85014 · Category:Business Operations · Salary:$20.00 per hour · Position Details · Position Overview · The Operations Specialist is responsible for providing top level customer service to internal and external clients as it relates to b ...


  • Swift Transportation Phoenix, United States

    · Position at Swift Transportation · Accelerate your Career · At Swift, our greatest asset is OUR PEOPLE We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family ...

  • KBR

    Operations Specialist

    4 weeks ago


    KBR Phoenix, United States Full time

    Title: · Operations SpecialistBelong, Connect, Grow, with KBR · Program Summary · KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, ai ...


  • Vaco Phoenix, United States

    · Digital Operations Specialist · Client: Well-Known Advertising & Media Organization · Role: Digital Operations Specialist · Salary: $55k+ (DOE) · Location: Phoenix, AZ · Hybrid: Currently 1-day/week in-office · The Opportunity · Our client, the new "Over-the-Top" ("OTT") adve ...


  • ATR International Phoenix, United States

    Job Description: · We are seeking a Sr Operations Specialist for a very important client.Responsibilities:The Operations Analyst is responsible for processing the department's daily transactions as well as providing operational support to internal business partners and/or Client ...


  • Waste Management Phoenix, United States

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. · ROLE PREFERENCES · Please note tha ...


  • Integro Bank Phoenix, United States

    Loan Operations Specilist or Team Lead · CLASSIFICATION NON-EXEMPT · LOCATION: Phoenix, Arizona HQ Office (On-Site – not remote) · ============================================================= · SUMMARY: · You own it, are accountable and likely are a top performing employee, or t ...


  • Insight Global Phoenix, United States

    A company in Phoenix, AZ is looking for a computer-based associate to join their team. This person will be responsible for assisting in the analysis of process improvement data in a industrial manufacturing environment. They will be required to work at a computer for 12 hours a d ...


  • Upgrade, Inc. Phoenix, United States

    Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit ...


  • Upgrade, Inc. Phoenix, United States

    Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit ...


  • Caris Life Sciences Phoenix, United States Full time

    Position Summary · The Laboratory Operations Specialist is responsible for supporting all CMI laboratory departments with all clerical and ancillary duties in keeping all equipment ready to run for patient output. While maintaining job functions, the Laboratory Operations Specia ...


  • Vaco Phoenix, United States

    · Client: Well-Known Media/Advertising Organization · Role: Digital Ad Operations Specialist · Salary: $55,000 - $58,000/annually + Benefits · Location: Phoenix, Arizona - *1 day a week on-site (Tuesdays)* · Hours: 9:00am - 5:00pm · Job Description: · The Digital Operations Sp ...


  • First Citizens Bancshares, Inc. Phoenix, United States

    This will be a remote role that may be hired in several markets. This Senior Operations Specialist Reg E position leads operational support efforts for a business unit at a high level of complexity and ability. Addresses escalated or time-sensitive Operations Specialist, Operatio ...


  • Caris Life Sciences Phoenix, United States Full time

    Position Summary · The Laboratory Operations Specialist I is responsible for facilitating the movement of patient samples through the overall laboratory testing process. They support the laboratory with all clerical and ancillary duties including activating cases and printing sl ...


  • Caris Life Sciences Phoenix, United States Full time

    Position Summary · The Laboratory Operations Specialist I is responsible for facilitating the movement of patient samples through the overall laboratory testing process. They support the laboratory with all clerical and ancillary duties including activating cases and printing sl ...


  • Caris Life Sciences Phoenix, United States Full time

    Position Summary · The Laboratory Operations Specialist I is responsible for facilitating the movement of patient samples through the overall laboratory testing process. They support the laboratory with all clerical and ancillary duties including activating cases and printing sl ...


  • Caris Life Sciences Phoenix, United States Full time

    Position Summary · The Laboratory Operations Specialist I is responsible for facilitating the movement of patient samples through the overall laboratory testing process. They support the laboratory with all clerical and ancillary duties including activating cases and printing sl ...


  • First Citizens Bank Phoenix, United States

    OverviewThis Senior Operations Specialist - Global Loan Operations position establishes the ongoing maintenance of commercial loans. Researches or reconciles complex information. Accountable for performing assigned functions efficiently while ensuring all regulations, procedures, ...