Employee in Customer Support - Hatch, NM, United States - Crimson Technologies

Crimson Technologies
Crimson Technologies
Verified Company
Hatch, NM, United States

4 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

We are currently seeking a Customer Support Representative (m/f/d) for a full-time position in Hamburg.
Are you looking for a new challenge with customer contact? Are you highly organized and always able to keep track of things? Do you feel confident on the phone and not afraid of administrative tasks? Are you passionate about providing competent and solution-oriented help to others? Then apply with us


WHAT YOU CAN EXPECT:

  • Processing of customer processes in the CRM system
  • Telephone consultation with potential customers about our services and products
  • Creation, preparation, and sending of documents (e.g. customer offers)
  • Written correspondence with potential customers and cooperation partners
  • Clarification of inquiries from our customers and cooperation partners
  • Administrative tasks in Microsoft Word, Excel, and our customer data software (CRM)

WHAT YOU BRING:

  • You have gained initial experience in customer service whether in person or on the phone
  • You have a patient and communicative nature; your independent and solutionoriented way of working sets you apart
  • You have a strong ability to grasp new concepts and are open to learning new things
  • You have an interest in medical products (such as nursing aids) and home care and are eager to further educate yourself in this field
  • Previous experience with our target group would be desirable, perhaps you have a background in the healthcare or nursing sector and/or are already a nursing consultant
  • Above all, the satisfaction of our customers is your top priority
  • Excellent German
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