Customer Service Representative - Edison, United States - Massachusetts Design

Massachusetts Design

Verified Company

Edison, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Massachusetts Design
Manufactures of kitchen and bathroom cabinetry.

Whether it's framed or frameless; hand stained or painted, stock or custom sized, and we are proudly Handmade in USA.

Our company is B2B.

Our main commitment is to offer the best quality and service to our dealers.

Manage order creation, enter orders in our system, order processing, issue handling, damage allowance, replacement processing, and order tracking.
Must be comfortable working closely with dealers throughout the project and promptly address concerns.
Other administrative duties

Requirement:

Must be fluent in English
Knowledge in the Allmoxy system is a Plus
Must have leadership and problemsolving skills
Active Listening skills
Customer service Skills
Analytical skills and flexibility in dealing with a changing environment is required.
Ability to effectively present information and respond to questions.

Employee Type:

Fulltime

Benefits:

Medical, Dental, Vision and Life Insurance (After 3 months' probation period)
Paid Vacation days and Sick days (After 3 months' probation period)

Weekly day range:

Monday to Friday

Work Location:
In person

Willing to relocate to Massachusetts

Pay:
$ $23.00 per hour

Expected hours:
No less than 40 per week

Shift: