- Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
- Competitive hourly base pay, plus tips; sales bonuses
- Medical, dental, and vision insurance benefits
- Merit-based pay increases
- Paid Vacation
- Complimentary service membership
- Sales experience and confidence (membership sales are highly valued)
- Customer service experience (retail, restaurant)
- Computer/ Technology proficiency
- A passion for dogs and dog health & wellness
- Reliable transportation
- Willingness to work in a smoke-free environment
- Drive membership sales through health and wellness education
- Drive key performance indicators - average ticket price and rebook ratio - through memberships, service
- add-ons, and retail sales
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage cash drawer - responsible for daily cash handling
- Manage customer expectations; Resolve customer concerns; Retain memberships
- Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
- Perform other tasks and duties as assigned by the Scenter Manager
- Confidence in selling services and products
- Ability to connect with customers (both canine and human) and provide outstanding customer service
- Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
- Effective communication with team members and dog parents (in person and on the phone)
- Independently solve problems using Scenthound values and culture as a guide
- Attention to detail
- Time-management; Scheduling appointments efficiently
- Accountability; hold oneself and others to Scenthound standards
- $ $17.00 per hour
-
Customer Experience Associate
1 week ago
Scenthound Corporate Scenters Wellington, United StatesPerks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options · Competitive hourly base pay, plus tips; sales bonuses · Medical, dental, and vision insurance benefits · Merit-based pay increases · Paid Vacation · Complimentar ...
-
Customer Experience Associate
2 weeks ago
Scenthound Corporate Scenters Lake Worth, United StatesJob Description · Job DescriptionPerks and Benefits:Direct career growth path to Management positions (Ass. Manager, Manager) and additional options · Competitive hourly base pay, plus tips; sales bonuses · Medical, dental, and vision insurance benefits · Merit-based pay increase ...
-
Customer Experience and Sales Associate
1 week ago
TRX Training Delray Beach, United StatesAt TRX, we believe exceptional customer service and sales engagement are the cornerstones of our community. As a Customer Experience and Sales Associate, you're not just a representative; you're the welcoming face of TRX, fostering connections and ensuring every member feels valu ...
-
Customer Experience Associate I
1 day ago
Conduent Boca Raton, United StatesJob Description · Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opp ...
-
Customer Experience Associate
4 weeks ago
Scenthound West Palm Beach, United StatesPerks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options · Competitive hourly base pay, plus tips; sales bonuses · Medical, dental, and vision insurance benefits · Merit-based pay increases · Paid Vacation · Complim ...
-
Customer Experience Associate
2 weeks ago
Scenthound Corporate Scenters West Palm Beach, United StatesJob Description · Job DescriptionPerks and Benefits:Direct career growth path to Management positions (Ass. Manager, Manager) and additional options · Competitive hourly base pay, plus tips; sales bonuses · Medical, dental, and vision insurance benefits · Merit-based pay increase ...
-
Customer Experience Associate
4 weeks ago
Scenthound Jupiter, United StatesPerks and Benefits: Direct career growth path to Management positions (Ass. Manager, Manager) and additional options · Competitive hourly base pay, plus tips; sales bonuses · Medical, dental, and vision insurance benefits · Merit-based pay increases · Paid Vacation · Complim ...
-
Member Experience Associate
1 week ago
Retro Fitness Tamarac, United StatesDo you love fitness? · Would you like to feel you impact the lives of many? · Can you see helping prospective members get started? · Would you like to hear the "thank you" from the members' lives you impacted? · The Member Experience Associate is responsible for the entire Me ...
-
Retro Fitness of Lift RF Florida Lake Worth, United StatesJob Description · Job DescriptionAt Retro Fitness, Get Real is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals. · The Member Experience Associate will ensure that members receive the highest quality of serv ...
-
Customer Experience Associate I
4 days ago
Conduent State & Local Solutions, Inc Lake Worth Beach, United StatesThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to persona ...
-
Retro Fitness of Lift RF Florida Delray Beach, United StatesJob Description · Job DescriptionThis Is a Pre-Sales position that will transition into a Member Experience position for our brand-new gym in Delray Beach once it opens We are looking for sales-driven individuals who excel in working in a pre-sales environment. If this descriptio ...
-
Orangetheory - Corporate Studios - #0001 Boca Raton, United StatesBe fit. Change lives. Have fun. · Do you value the importance of fitness as a part of a healthy lifestyle? Orangetheory Fitness is looking for passionate and innovative individuals that can enhance our members' experience and be a brand ambassador for the OTF community. The Oran ...
-
Customer Experience and Sales Associate
3 weeks ago
TRX Training Delray Beach, United StatesAt TRX, we believe exceptional customer service and sales engagement are the cornerstones of our community. As a Customer Experience and Sales Associate, you're not just a representative; you're the welcoming face of TRX, fostering connections and ensuring every member feels valu ...
-
Customer Experience Associate I
2 weeks ago
Conduent Coral Springs, United StatesAbout Conduent: · Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them. You have an oppor ...
-
Customer Experience Associate I
6 days ago
Conduent Boca Raton, United StatesThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to persona ...
-
Customer Experience Associate I
2 weeks ago
CONDUENT Boca Raton, United States OTHERAbout Conduent: · Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opp ...
-
Restaurant Service and Kitchen Team
4 weeks ago
Panda Restaurant Group Wellington, United StatesRestaurant Service and Kitchen Team Job Number: · Description Panda Express Service and Kitchen Team Associates · Join us as a Service and Kitchen Team Associate · We're looking for friendly team players to provide great customer service and cook food for our guests. Thrive ...
-
Hollister Co.
2 days ago
abercrombie-fitch-co. Wellington, United States Full timeCompany Description · Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional ...
-
Assistant Manager
3 weeks ago
Foot Locker Wellington, United States Regular Full timeOverview · You can't think of anywhere else you'd rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now ready to start leading the team with all aspects of the Customer Experience, includ ...
-
Management Trainee
2 weeks ago
Foot Locker Wellington, United States Regular Full timeOverview · Are you ready to take your game to the next level? Having proven the ability to provide extreme customer service, you are ready to take the next step. Partnering with store management, you will be expected to achieve personal and productivity goals throughout completi ...
Customer Experience Associate - Wellington, United States - Scenthound
Description
Perks and Benefits:The Customer Experience Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires:
We are searching for a goal-oriented team member who has a passion for sales and customer service A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager
Tasks: