Assistant Director, Quality Improvement - Brooklyn, United States - NYU Langone Health

Mark Lane

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Mark Lane

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Description

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation.

It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program.

The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs.

At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge.

Learn more about Family Health Centers at NYU Langone, _and interact with us on _LinkedIn_, _Glassdoor_, _Indeed_, _Facebook_, _Twitter_, _YouTube_ and _Instagram_.

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Position Summary:

We have an exciting opportunity to join our team as a Assistant Director, Quality Improvement.

The Assistant Director of QI is responsible for strategic planning and project management across cancer diseases (e.g. breast, cervical, colorectal) contributing to the development, implementation and process improvement of network-wide initiatives related to cancer.

  • Plans, directs and manages all improvement activities in collaboration with appropriate administrators.
  • Ensures clear communication of activities to senior leadership and other stakeholders.
  • Understands and trains staff regarding the various components of the New York State Department of Health Cancer Services Program (CSP).
  • In collaboration with the Program Coordinator, assures the integrity and timeliness of CSP data submission as requested by New York State Department of Health.
  • Collaborates with the Information Technology team to streamline and use technology to facilitate the overall quality improvement activities, which would include data collection, metrics development, and publication of metrics and or improvement results. Also to complete building of breast and cervical cancer registries.
  • Coordinates with NYULHs Perlmutter Cancer Center (PCC) as well as with departments within NYULH with cancerrelated projects, to ensure seamless interdisciplinary integration of and forward movement of programmatic, quality improvement, and research projects.
is responsible for process improvement projects related to FHC laboratory workflows and will be expected to serve as the primary point of contact and accountable party for assigned deliverables

  • Acts as a liaison for laboratory services in the FHC.
  • In collaboration with the Assistant Director of Operations, ensure training of all clinical staff in ordering and collecting specimens.
  • Works with the Assistant Director of Patient Safety/Risk in ensuring timely investigation and communication with stakeholders relating to incidents.
  • Works as a liaison between sites and laboratory stakeholders coordinating communication of up to date contact numbers.
  • Develops and tracks highrisk results to ensure timely treatment and reporting.

Responsibilities:


  • Placement of PCC and DPH community health workers at clinic locations and FHC outreach supporting process improvement to facilitate full integration into FHC workflows.
  • Implementation and program oversight of governmentfunded cancer initiatives for the uninsured (e.g., NYSDOH Cancer Services Program).
  • Optimization of Quality Department Tableau dashboards targeting UDS metrics for cancer screenings and staff education to ensure utilization for QI cancerrelated activities.
  • Assisting in cancer related grant submissions, standardization of FHC ambulatory referrals to PCC, and quality improvement projects related to cancer screening.
  • Assemble and maintain cancerfocused and laboratoryrelated project plans and documentation and/or program progress including development of process and outcome metrics to measure project success integrating UDS report metrics where appropriate.
  • Identify cancerrelated and laboratory workflow inefficiencies and gaps performing data analyses with the goal of identifying solutions for process improvement related to operational and quality outcomes.
  • Use standardized project management tools to track key milestones, owners, and target completion dates anticipating project needs and able to balance competing priorities across multiple workflows.
  • Works with the Assistant Director of Patient Safety/Risk in summarizing and distributing results
  • Facilitate project team meetings by providing administrative support as needed, including setting meeting objectives/agendas, noting key decisions, and following up on action items.
  • Identify potential economies of scale and collaborative opportunities across a

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