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Pacoima

    Service Manager - Los Angeles, United States - Sherman Oaks Medical Supplies

    Sherman Oaks Medical Supplies
    Sherman Oaks Medical Supplies Los Angeles, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    We are seeking a Service Manager to join our team You will be responsible for helping customers who walk into our shop or by phone by providing wheelchair product and repair information and service information and resolving technical repair issues.

    Responsibilities:

    • Handle customer inquiries and complaints
    • Provide information about the wheelchair products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    ​Qualifications:

    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
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