Assistant Manager, Operations Store 162-Dehli, NY - Delhi, NY, United States - Westlake Hardware, Inc.

Description

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States.

Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States.

The Assistant Manager, Operations manages overall store operations and the achievement of company goals and directives.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Handle customer complaints. Possess excellent product knowledge and knowledge of store layout and location of products.

Store Operations
Supervise the "general operations" of the entire store.
Responsible for opening and closing the store.
Assist with the implementation of Store Support Center programs.
Ensure successful Loss Prevention, Safety and Internal Audits.
Work with General Manager and Assistant Manager - Merchandising on all aspects of running the store.
Participate in weekly management staff meetings.
Communicate issues to the appropriate Store Support Center department with General Manager approval.
Assist with special projects within the district as set forth by the District Manager.
Implement new Standard Operating Procedures into store execution.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Oversee all cashiering functions including training, maintenance, audits, and reports.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Inventory & Merchandising
Assist to ensure forklift operations and receiving is completed in a safe and efficient way.
Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
Responsible for maintenance of back stock levels.
Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability.
Assist with merchandise resets throughout the store.
Assist to ensure all signage is current in the store.
Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising.

Hiring & Training of Associates
Assist in training of all associates.

Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager.

Manage all aspects of store operations in the absence of the General Manager.
Participate in store meetings.
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise.
EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement.

Previous retail management experience preferred. Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities.

The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.

The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.