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    Product Manager - Seattle, United States - Tommy Bahama

    Tommy Bahama
    Tommy Bahama Seattle, United States

    1 week ago

    Default job background
    Description
    California Applicants, please click here to review the CCPA notice.

    HOW WE TAKE CARE OF YOU:
    For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
    Potential Annual Bonus Opportunity.
    50% discount at restaurants and retail locations.
    Career advancement opportunities as we are growing
    For more benefit related information please click HERE.

    Please cut and paste this URL into a new browser to view our detailed list of benefits or apply directly on our career site


    SET THE COURSE
    This position is responsible for the management of Tommy Bahama's Retail and Payment IT systems. Responsibilities include system(s) planning, integration, and functionality expertise, along with the management of Retail technology projects.

    This position will work closely with the Retail Ops teams to advise on and deliver new technology to achieve business goals and with Finance to support Sales Audit functions.


    BE THE ISLAND GUIDE
    Partner with cross-functional business groups to assess and advise on requirements and feasibility of new Retail technology, with a focus on point of sale and payment systems
    Partner with Retail Ops teams to develop multi-year POS and payment technology roadmaps to meet business objectives – including modernization, scalability and PCI/SOX compliance
    Manage Retail application upgrades, including POS, Payment Devices, Sales Audit and CRM
    Provide High Priority production support for Retail technology applications (Tier 2+); troubleshoot issues in a multi-vendor, multi-application environment; partner with other IT teams to identify root cause and remediation
    Produce and maintain technical support documentation for Retail technology and payment systems applications
    Manage external software and professional service vendors and associated project budgets for project delivery and application support
    Provide supervision and direction to Retail Functional Analyst; administer annual performance evaluations and salary reviews
    Perform other duties as needed

    Essentials For Life In Paradise

    Bachelor's Degree in Information Systems, Business, or equivalent experience.
    8-10+ yrs experience in a Retail IT Product Management, Application Owner or Technical Program Management function
    Experience with Retail Point of Sale systems and Payment technologies required
    Experience in packaged software selection, implementation, integration and management – including both on premise and cloud-based applications required
    Experience with POS hardware, and Windows based POS application management required
    Must be able to communicate effectively with business and IT stakeholders at different levels of technical competence
    Must be able to facilitate effective meetings, including standups, with technical and business teams
    Must be able to work collaboratively with business, program management and other technical teams throughout the project lifecycle
    Self-motivated to stay abreast of industry relevant technology tools and trends
    Service Now, Jira, Confluence experience a plus


    Multiple factors will vary the applicable rate of pay for this role, including an individual's experience, knowledge, and skillset, as well as work location and available budget.


    Rate Range:
    $98,670 - $164,450 annually

    Mahalo (thank you) for your interest in Tommy Bahama

    Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
    #J-18808-Ljbffr
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