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Smithfield

    Assistant Hotel General Manager - Smithfield, United States - Fairfield Inn & Suites

    Fairfield Inn & Suites
    Fairfield Inn & Suites Smithfield, United States

    5 days ago

    Default job background
    Description
    We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us.

    You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM responsibilities in their absence.

    This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards.

    You must have 3 years of management experience in the hospitality industry, and experience working with Marriott branded properties is strongly preferred.

    Apply today if this sounds like an exciting new opportunity for you


    Responsibilities


    • Prior experience working with Marriott branded properties in a similar capacity is preferred
    • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
    • Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
    • Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
    • Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
    • Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability

    Qualifications


    • Possess excellent organizational skills, communication skills, and problem-solving skills
    • A proven record of experience managing a team, preferably in a hospitality role, is required
    • Must have a strong focus on putting the guest first with exceptional customer service experience
    • You must have 3 or more years of experience working in the hospitality field
    • A high school diploma or GED, and a bachelor's degree is required, preferably in hospitality management or a related field
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