Business Analyst - Lorton, United States - ZenPoint Solutions LLC
Description
Business Analyst (FOIA) - U.S. Citizenship Required
ZenPoint Solutions LLC ("ZenPoint Solutions") is a rapidly expanding Information Technology services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture.
We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation's most critical IT missions.
Overview
Clearance:
Secret with ability for TS
Work Schedule: 4 days a week onsite
Work Location:
Lorton, VA
Responsibilities:
- Support to the software product team identifying baseline functionality and then performing periodic regression testing on new versions/releases.
- Interact with endusers on potential software issues or bugs
- Determine whether a software issue is a unique instance or indicative of a systemwide bug. This requires rootcause analysis
- Document issues, bugs, and change requests while maintaining accurate records
- Assist with writing and maintaining configuration documentation
- Create and provide training for system endusers
- Liaise with other IT personnel for problem resolution
- Utilize ServiceNow ticketing system for tracking and documentation purposes
- Willingness to take on new tasks as they arise
- Adapt to changing priorities
Required Qualifications
- Proven ability to lead and mentor testing team, ensuring highquality deliverables through effective communication and collaboration with crossfunctional teams
- Working knowledge of one or more of the following: Exchange, SQL Server, and SharePoint
- Strong independent problemsolving abilities
- Ability to work both independently and collaboratively in a team
- Flexible and able to respond quickly to constantly changing priorities while working on multiple projects
- Willingness to adapt roles based on product demands
- Ability to contain the drive from within to perform well and work effectively
- Willingness to learn and implement new technologies
- Familiarity with the use and distinctions of a Development (DEV), Testing (TEST), and Production environments
Desired Qualifications
- Excellent verbal and written communication skills
- Excellent verbal and written communication skills
- Respond quickly to requests and execute them in a timely manner
- Reliable and committed to the success of the team and customer(s)
- Working knowledge of one or more of the following: Exchange, SQL Server, and SharePoint
- Prior experience with Azure DevOps for tracking Bugs and aligning to Features
- Prior experience on an Agile Scrum Team
We take care of your well-being here at ZenPoint Solutions Our comprehensive benefits package includes health, dental, and vision insurance to keep you and your family healthy.
We also offer group and voluntary life insurance for financial security, and short-term and long-term disability insurance to provide peace of mind in case of unexpected illness or injury.
You'll have the option to contribute to a 401(k)-retirement plan with company matching to save for the future. We also offer flexible spending accounts to help manage medical and dependent care costs on a pre-tax basis.On top of that, you'll enjoy a generous paid leave policy, including federal holidays, to maintain a healthy work-life balance.
To help you grow in your career, we offer professional development opportunities and a tuition assistance program.ZenPoint Solutions values diverse perspectives.
All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable federal, state, or local law.
Job Types:
Full-time, Contract
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid holidays
- Paid time off
- Vision insurance
Experience level:
- 3 years
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Are you a U.S. Citizen?
- Do you have a Secret or Top Secret clearance?
Experience:
- Software testing: 2 years (required)
- Leadership: 2 years (required)
- Microsoft SQL Server: 1 year (preferred)
- SharePoint: 1 year (preferred)
Work Location:
Hybrid remote in Lorton, VA 22079
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