Customer Service Manager - Eldersburg, MD, United States - Phoenix Industries
Description
Are you an expert in the field of plumbing, heating, and air conditioning and looking for a new challenge? Then we are looking for youH. Rautenberg GmbH, located in Frankfurt am Main, is a traditional medium-sized company specializing in plumbing, heating, and air conditioning. We are known for our high quality and excellent service, which our customers have appreciated for over 40 years. Our company combines years of experience with modern technology and is constantly evolving. As our company continues to grow, we are currently seeking a
Customer Service Manager (m/f/d) for Plumbing, Heating, and Air Conditioning
Responsibilities:
What to expect:
- A modern and innovative company with 20 employees (5 in the customer service department)
- A young company with the advantages of an established business
- Organizational tasks such as coordinating customer service appointments and scheduling employee shifts
- Communicating with customers to schedule appointments
- Organizing weekend emergency services
- Projectspecific material planning
- Being the main point of contact for our customers and assisting them with various inquiries
Qualifications:
What you bring:
- Completed training as a plumbing, heating, and air conditioning technician or a similar profession. Ideally, you have also completed further training as a technician or master.
- Previous work experience in the plumbing, heating, and air conditioning industry and the necessary technical knowledge.
- Motivation
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