Medical Receptionist/front Desk - New York, United States - Prestige Health and Wellness

Description

Medical receptionist needed for a busy
multidisciplinary wellness office. We offer great working environment/ benefits, ability to grow with the company. We are hiring for 2 locations - 1) Wall St./Financial District and 2) Flatiron/Chelsea.


Role summary:

Greet patients and other visitors with professionalism; direct all people to the appropriate provider and services; be courteous, polite and helpful to the public and clients at all times; Operations in the Scheduling and Billing systems used by the company; Conducing insurance verifications.

Essential Job Functions:

• Respect and maintain privacy and dignity of patients; assure patient confidentiality at all time (HIPAA compliance)
• Provide efficient and professional telephone services; Appropriate screen and transfer of the calls in a timely manner.
• Registering patients according to company protocols.
• Assist patients in accurately completing appropriate forms, and document all information accordingly.
• Schedule appointments for patients according to established procedures.
• Collect and post fees according to protocols; prepare and balance daily financial registries and submit appropriate information to billing department;
• Maintain forms, office supplies required for front desk activities as well as organization and cleanliness of reception and waiting area in accordance with company standards.
• Assure readiness of the reception area for each working day; have station fully operational by the start of shift.
• Investigate patient information to accurately obtain all information needed for further office operations (e.g. billing)
• Skilled and efficient cooperation with a high performance medical team.

Essential Skills and Experience:

Experience as a receptionist, preferably in healthcare setting; Warm, outgoing personality; Ability to interact effectively and in a supportive manner with clients of all backgrounds; Excellent phone skills and etiquette; Ability to work well under pressure and in a busy environment; Ability to work effectively and accurately; Must have computer knowledge and most of the popular software.

Beneficial skills and experience:

Experience working in a high performance team and a proven strong team player; knowledge of benefits verification and authorizations; Commitment to company values; Ability to read, write and/or communicate in other language.

Pay:
$ $21.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (preferred)

Experience:

Customer Service: 1 year (preferred)
Medical Reception: 1 year (preferred)
Insurance Verifications: 1 year (preferred)


Work Location:
In person