Child Care Receptionist - Chicago, United States - Sunflower Early Learning Academy

Description

• Welcome parents, staff, and visitors with warmth and enthusiasm.
• Build a rapport with staff, parents, and frequent visitors making it a point to remember and use names.
• Forge positive relationships with children, teachers, coordinators, colleagues and parents.
• Maintain center security by following safety procedures and controlling access via the reception desk.
• Checkin visitors while strictly following pickup procedure and COVID screening procedure embracing a "kind yet firm" approach.
• Use the music system to provide childfriendly music for the front office and entrance.
• Respond to child care inquiries submitted on our website, inperson and over the phone. Field incoming queries for child care by providing clear answers to questions from parents and obtaining and recording all pertinent details on Phone Information Sheet.
• Sort and distribute incoming mail and prepare outgoing mail.
• Provide care for children waiting in front office during pickup and dropoff. Bring children to and from classrooms for alternative pickup and dropoff individuals.
• Update the Front Board daily to display welcomes and celebratory milestones for visitors, staff, and children.

• Previous experience in childcare or related fields such as customer service or receptionist roles
• Knowledge of phone systems and customer support practices
• Familiarity with computerized systems for recordkeeping
• Strong interpersonal skills and the ability to provide excellent customer service
• Experience in a front desk, personal assistant, or child care setting is a plus
• Ability to handle filing tasks efficiently

This position offers the opportunity to work in a rewarding environment where you can make a positive impact on children's lives.

• Paid time off

• 8 hour shift

• Chicago, IL 60646: Relocate before starting work (required)