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Hoffman Estates

    Branch Admin - Hoffman Estates, United States - Crystal Clean, LLC

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    Description

    Job Description

    Job Description

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity

    Purpose: The Branch Admin will be responsible for processing branch paperwork in a timely and accurate manner. The Branch Admin will also be responsible for answering the Company's phone line, fielding customer questions, and routing/distributing calls accordingly.

    Essential Duties:

    • Processing (data entry) of branch paperwork
    • Direct contact with field personnel from branch locations
    • Answer customer inquiries
    • Become knowledgeable with a variety of field concepts, practices and procedures
    • Meet weekly processing goals
    • Answers the Customer Service phone line in a professional manner (Avg. 40 calls per day)
    • Accurate routing and distribution of incoming customer phone calls
    • General office duties

    Position Qualification Requirements:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    Core Competencies & Specific Skills:

    • Team player who is friendly, personable and enthusiastic
    • Ability to prioritize and meet deadlines
    • Strong communication skills
    • Strong work ethic
    • Reliability
    • Good number aptitude
    • Above-average computer skills (Microsoft Excel, Word, and Outlook)

    Work Experience:

    • 2-4 years of business or customer service experience

    Education, Certificates, Licenses, or Designations:

    • High School Diploma or its equivalent

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity


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