IT Asset Administrative Assistant - Santa Ana, United States - Think Together

Think Together

Verified Company

Santa Ana, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

IT Asset Administrative Assistant

Founded in 1997, Think Together partners with schools to change the odds for kids by providing award-winning programs during and outside the school day. We're one of California's largest nonprofits working in school districts from San Diego to San Francisco. Whether you're interested in early learning, elementary, middle or high school, you can invest in your community by working at a local school or working within our home office providing support

JOB SUMMARY:

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ESSENTIAL DUTIES AND RESPONSIBILITIES:

Asset tracking (need to be comfortable using technology)
Work and close all IT related tickets and perform IT support requests.
Image/Clone systems for inventory
Assist IT Technicians with shipping equipment to endusers / school sites.
Communicate any deviations to the SOP to leadership team.
Submit and reconcile equipment expense reports as necessary.
Follow verbal or written instructions to clean and maintain equipment cage and perform a variety of work activities.
Performs many other duties as instructed by Helpdesk Manager and other members of the leadership team.
Daytoday operational activities associated with receiving and delivery of IT hardware for projects.
Perform regular audits of current environment requirements.
Complete accurate and timely updates in Asset Management tracking system.
Measure, report, and manage the execution of asset management across the enterprise.

EDUCATION and / or EXPERIENCE:

Ability to use different forms of technology (Helpdesk Ticketing software, Microsoft Office, Asset Tracking Application, Scanners, etc...)
Ability to accept responsibility for work assignments and job duties, and to be held accountable for successful completion.
Ability to follow directions, and to work with mínimal supervision.
Ability to take initiative, and to work with a sense of urgency.
Ability to constantly lift, carry, push, or pull up to 10 lbs.; frequently up to 50 lbs.
Ability to reach outward, stand, and walk; frequently bend, squat, kneel, twist, turn, and sit; and occasionally, crawl, reach above shoulder, and type using a keyboard.
High school diploma or equivalent
2+ years of related experience. 18 years of age or older
Computer Literacy
Equipment and Program Knowledge.
Customer/Client Focused.
Communication Proficiency, both Oral and Written.

COMPUTER & EQUIPMENT SKILLS:

Word processing
Spreadsheet Excel
Use typical office equipment
Email
Internet Software
Variety of printers, CRTs, computers
Think Together is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment._