Outbound Call Center Sales Representative - Englewood, United States - Spherion

Spherion Englewood, United States

3 weeks ago

TEMPORARY

Description

As Outbound Call Center Sales Representative, you will be responsible for making outbound calls with a focus on sales, overcoming objections, and delivering exceptional customer service. Your primary goal will be to engage customers, address their inquiries, and convert leads into sales opportunities. This role requires a proactive approach to upselling products and services while maintaining a positive and enthusiastic demeanor.

Responsibilities:

Outbound Calls: Manage a high volume of outbound calls in a professional and courteous manner. Address customer inquiries, resolve concerns, and guide them through the sales process.
Overcoming Objections: Identify and understand customer concerns or objections regarding products or services. Utilize persuasive techniques and product knowledge to effectively address objections and encourage sales.
Sales and Upselling: Proactively promote and upsell additional products or services to existing and potential customers. Recognize opportunities to maximize sales revenue while meeting customer needs.
Customer Relationship Management: Build rapport with customers, establish trust, and maintain strong relationships by delivering exceptional service. Ensure customer satisfaction throughout the sales process.
Product Knowledge: Stay informed about company products, services, pricing, and promotions. Continuously update knowledge to effectively communicate features and benefits to customers.
Documentation and Reporting: Accurately document customer interactions, sales transactions, and maintain records using CRM systems. Provide regular reports on sales metrics and performance.

Working hours: 6:00 AM - 7:00 PM (Various Shifts Available)

Skills:
Bilingual a plus

Education:
High School

Experience:
1-4 years

Qualifications:

Experience in outbound sales or customer service is advantageous.
Strong communication skills with the ability to articulate product features, benefits, and pricing clearly.
Resilience to handle objections and rejections professionally and positively.
Positive attitude, outgoing personality, and a proactive approach to sales.
Ability to work in a fast-paced environment and adapt to changing priorities.
Proficiency in using CRM software and other relevant computer applications.

Spherion has helped thousands of people just like you find work happiness. Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm, or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

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