Remote Customer Support Specialist - Stockton, United States - Rockin R Inc

Rockin R Inc
Rockin R Inc
Verified Company
Stockton, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Responsibilities:


  • Respond to customer inquiries and provide product information and assistance
  • Handle customer complaints and resolve issues in a timely and professional manner
  • Provide technical support, troubleshooting, and issue resolution for customers
  • Assist with order processing, tracking, and inventory management
  • Collaborate with internal teams to improve customer experience and resolve issues
  • Maintain accurate and detailed customer records in our CRM system
  • Identify and report patterns or trends in customer complaints or issues

Requirements:


  • Excellent verbal and written communication skills
  • Strong problemsolving and critical thinking abilities
  • Ability to multitask and prioritize tasks in a fastpaced environment
  • Proficiency in using CRM systems and other customer support tools
  • High attention to detail and accuracy in data entry
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