Hospital Administrator - Indio, United States - VCA Animal Hospitals

VCA Animal Hospitals
VCA Animal Hospitals
Verified Company
Indio, United States

10 hours ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

The role requires a leader with the interpersonal and organizational skills to continue achieving our goals of delivering excellent patient care and customer service to both our clients and referring veterinarians.

The Hospital Administrator—under the guidance of the Regional Management team and in partnership with the Medical Director—performs a wide range of administrative activities related to the practice


This includes:

mentoring the staff and overseeing the business operations and maintenance of the facility; ensuring the business growth and profitability of the practice; and supporting the hospital's mission of delivering high quality patient care and exceptional client service.


Skills and Qualifications

  • Successful experience as a manager of (or in a management capacity within) a large animal hospital (or facility), having at least 20+ direct reports.
  • Experience working in the veterinary industry is preferred.
  • At least 4+ years of experience of managing business financials and budgeting.
  • Knowledge of sales and marketing techniques.
  • Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
  • The ability to make decisions, delegate responsibility, and achieve results with hospital team members.
  • Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
  • Respect for and willingness to work with clients and their pets.
  • Must be able to handle multiple tasks and deal with an environment of changing priorities.
  • Proven ability to engage, develop, inspire and build teams, as well as promote and practice accountability.
  • High level of emotional intelligence is required.

Responsibilities:


  • Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
  • Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team.
  • Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, capex expenditures) and participate in the evaluation process with Regional Management team.
  • Model an "owner" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.
  • Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis.
  • Maintain client/patient medical/surgical records and make certain all necessary logs are kept uptodate through established protocols; assist colleagues in followup and future management of the patient.
  • Supervise the administration and case review of client medical complaints.
  • Positively represent the hospital and VCA in the professional community and to the general public.


VCA Animal Hospitals offers a competitive compensation and benefits package including Medical/Dental/Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, health and well-being programs that provide resources and training.

Compensation is negotiable based on education, experience, and other relevant credentials. The annual salary range for this position is
$85k - $100k. This position may also be eligible for other variable pay programs.


Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
**The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revi
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