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    Customer Service Representative - Plainfield, United States - Chris McLeod - State Farm Agent

    Chris McLeod - State Farm Agent
    Chris McLeod - State Farm Agent Plainfield, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionPosition Overview

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

    Responsibilities
    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Work with the agent to establish and meet marketing goals.
    • Maintain a strong work ethic with a total commitment to success each and every day.
    As an Agent Team Member, you will receive...
    • Simple IRA
    • Salary plus commission/bonus
    • Paid time off (vacation and personal/sick days)
    • Growth potential/Opportunity for advancement within my agency
    Requirements
    • Interest in marketing products and services based on customer needs
    • Excellent interpersonal skills
    • Excellent communication skills - written, verbal and listening
    • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
    • People-oriented
    • Organizational skills
    • Self-motivated
    • Detail oriented
    • Proactive in problem solving
    • Dedicated to customer service
    • Pride in getting work done accurately and timely
    • Ability to work in a team environment
    • Ability to multi-task
    • Ability to make presentations to potential customers
    • Achieve mutually agreed upon marketing goals
    • Provide timely and thorough activity reports to agent
    • Ability to assess customer needs and conduct effective interviews
    • Ability to effectively relate to a customer
    • Bilingual - Spanish preferred
    • Property and Casualty license (must be able to obtain)
    • Life and Health license (must be able to obtain)
    • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

    If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

    This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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