Appointment and Scheduling Coordinator - Houston, United States - Baylor College of Medicine

Mark Lane

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Mark Lane

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Description

Summary:


Job Duties:


  • Schedules endoscopy GI procedures in BCM and BSLMC EPIC systems, assuring that every referred patient will have a procedure date scheduled.
  • Contacts patients for instructions before the procedures and notifies patients of date/time/arrival time.
  • Requests additional information from referring physicians if needed, including cardiac and pulmonary clearances.
  • Works closely with endoscopy care coordination team to fill endoscopy blocks.
  • Works on order work queue to select orders and schedule patients.
  • Works closely with MD for any patient special instructions, including procedure locations and clearances prior.
  • Performs crosschecks for procedural or scheduling conflicts to ensure accuracy of scheduling across platforms.
  • Acquires clinical notes as needed prior to exam.
  • Maintains confidentiality of information systems and patient information.
  • Verifies and confirms patient identification and patient information including patient precautions and other vital information on all documentation, as observed by supervisor.
  • Communicates in an appropriate manner as outlined in the patient care manual.

Minimum Qualifications:


  • High school diploma or GED.
  • Three years of relevant experience.

Preferred Qualifications:


  • Experience with EPIC EHR.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

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