Appointment and Scheduling Coordinator - Houston, United States - Baylor College of Medicine
Description
Summary:
Job Duties:
- Schedules endoscopy GI procedures in BCM and BSLMC EPIC systems, assuring that every referred patient will have a procedure date scheduled.
- Contacts patients for instructions before the procedures and notifies patients of date/time/arrival time.
- Requests additional information from referring physicians if needed, including cardiac and pulmonary clearances.
- Works closely with endoscopy care coordination team to fill endoscopy blocks.
- Works on order work queue to select orders and schedule patients.
- Works closely with MD for any patient special instructions, including procedure locations and clearances prior.
- Performs crosschecks for procedural or scheduling conflicts to ensure accuracy of scheduling across platforms.
- Acquires clinical notes as needed prior to exam.
- Maintains confidentiality of information systems and patient information.
- Verifies and confirms patient identification and patient information including patient precautions and other vital information on all documentation, as observed by supervisor.
- Communicates in an appropriate manner as outlined in the patient care manual.
Minimum Qualifications:
- High school diploma or GED.
- Three years of relevant experience.
Preferred Qualifications:
- Experience with EPIC EHR.
18294
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