Sr. Lead Project Manager - Monroe, United States - Lumen Technologies

Description

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at , LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Project Manager is the primary single point of contact for large-scale deployments with significant complexity, unique requirements or that qualify as a "Special". Responsible for planning, organizing and managing the customer's implementation to meet scope, timing and budget expectations and overall project outcomes. This role participates in and leads the completion of complex solutions to meet customer needs & is engaged according to PMO criteria and standards.

You will need expertise in how a corporate communication function works, and experience in planning and directing how and where we tell the Lumen story to our audiences. You will coordinate and facilitate project meetings, track/manage action items, and verify they are incorporated into the program schedule and that deliverables are met on time.

Additionally, you will be responsible for assessing and managing risk, impacts, and potential alternatives and escalating as required to the appropriate level of management. In this role, we'll look to you to help monitor the communications deliverables from the team, track metrics and measure the engagement of our content with target audiences. You'll need to be a quick study and be able to understand the Lumen business strategy and help the communications team deliver value to the business.

You must have excellent project management and communication skills, thrive in a fast-paced and agile environment, possess strong process orientation, the ability to learn new technology quickly and help others. This is a work from home opportunity within the United States.

The Main Responsibilities

• Develop, plan and manage implementation of activities for highly complex projects/programs for external/internal customers throughout their lifecycle
• Analyzework plans, schedules and developproject progress and status reports, responsible for resource requirements/allocation
• Coordinate and facilitate project meetings
• Develop and distribute timely meeting minutes, to include track/manage action items and verify they are incorporated into the program schedule and that deliverables are met on time
• Assess/Manage risk, impacts and potential alternatives and escalate as required to the appropriate level of management
• Set program objectives and establish clear measures to successfully define and meet project deliverables and timelines and track schedule changes
• Actas a mentor/project team leader by holdingaccountabilityfor successful overall project completion and delivery
• Through cross-functional partnership, define Key Performance Indicators (KPI), training, process standards, policies, and procedures
• Reiterate scope, roles/responsibilities and scheduleand provide team members a single point of contact for all project issues
• Conduct an initial "project intake" meeting with the client to determine goals and retrieve additional, vital information that the team needs to execute creative and create a successful project/campaign
• Organize and manage corporate communication campaigns from intake and refinement to execution and delivery across internal, external, social media, and creative channels
• Monitor and maintain our project tracking systems on a day-to-day basis, including the corporate communication campaign calendar and creative deliverables
• Communicate status and results from our initiatives to the Corporate Communications organization and to key stakeholders across the business

What We Look For in a Candidate

• BA/BS or equivalent degree
• 6+ years of project management experience in Corporate Communications, Marketing, Sales, or other customer-facing business areas.
• Demonstrated ability to lead through influence and build high-performing project teams that deliver significant business value
• Experience in Adobe Workfront project management platform
• Strong skills in Microsoft technology products, including Teams, SharePoint, Excel, Word, PowerPoint.
• Self-motivated, able to manage and prioritize multiple tasks, projects, and clients in parallel in a time sensitive environment
• Strong communication skills and ability to creatively approach problem solving

Preferred Qualifications

• Experience with project management or analytics platforms such as MS Power BI or Tableau a plus
• Knowledge of process improvement and project management methodologies such as Six Sigma, Operations Science, SDLC and Agile software development methodologies
• Familiarity with campaign metrics and reporting

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges
$94,420 - $125,890 in these states: AR ID KY LA ME MS NE SC SD
$99,390 - $132,510 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY
$104,360 - $139,140 in these states: CO HI MI MN NC NH NV OR RI
$109,330 - $145,770 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #:

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what's included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

94420

145770

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.