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Gilbert

    Director of Quality - Gilbert, United States - Airside MRO Inc

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    Job Description

    Job DescriptionDescription:

    JOB SUMMARY:

    The Director of Quality is responsible to the VP of Operations for the management of Airside MRO's Quality Assurance/Quality Control departments. This includes compliance with all the applicable CFRs, customer requirements, and the company's own policies and procedures.

    REPORTS TO:

    The Director of Quality reports directly to the VP of Operations

    SUPERVISORY RESPONSIBILITIES:

    • Directs and oversees the Quality Control Department, Quality Assurance, and Training Program Manager.
    • Conducts performance evaluations that are timely and constructive.
    • Handles discipline and termination of employees in accordance with company policy.

    DUTIES/RESPONSIBILITIES:

    • Follow all Federal, Airside MRO, and OSHA regulations where applicable.
    • Evaluates production operations from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements.
    • Collaborates with management and senior staff across production departments and roles to draft acceptable quality standards.
    • Develops and implements quality standard testing and evaluation processes.
    • Facilitates communication among production divisions and management.
    • Assesses test results and approves recommended changes.
    • Reviews quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance.
    • Conducts random inspections and quality control checks.
    • Periodically reports status of quality control and operations to executive leadership and, when required, regulatory agencies.
    • Performs other related duties as assigned.

    QUALITY ASSURANCE RESPONSIBILITIES:

    • Familiar with all regulations regarding the operation of an FAA Repair Station: 14 CFR Part 145, 121, 39, 43, 65, etc.
    • Maintain all stamp/manager/inspector rosters along with employee summaries
    • Maintain all process manuals: RSQCM, Training Manual (in partnership with Training Program Manager), EASA Supplement, C.A.S.E. procedures manuals.
    • Perform internal audits as described in AIRSIDE's process manuals: EASA Supplement, C.A.S.E. procedures manuals, perform follow-ups/draft and complete corrective actions if necessary, Identify trends in deficiencies in the shop to institute new policies and/or training programs.
    • Serve as representative/liaison to FAA PMI and Customer quality reps for audits/inspections and perform all corrective action investigations with help from VP of Operations because of those audits/inspections
    • Research new subcontractors for the many special processes involved in maintenance. Perform on-site or mail in audits of those subcontractors to meet FAA/EASA and AIRSIDE RSQCM procedures.
    • Assist the Director of Engineering to ensure all calibrated tooling is accounted for and current with calibration dates
    • Assist Training Program Manager to ensure all employee initial/recurrent training is complete and current.
    • Oversee all activities in Airside's NDT shop: Coordinate written procedures with Airside's Level III inspector, coordinate visual acuity and annual NDT audits with Level III inspector, and Maintain/coordinate revisions to all procedure manuals as prescribed by ASTM standards.

    QUALITY CONTROL RESPONSIBILITIES:

    • Oversee AIRSIDE's capabilities list per approved OP-Spec Ratings (perform evaluations on incoming new articles)
    • Ability to research all technical data needed for items not yet on AIRSIDE's capabilities list alongside the Chief Inspector
    • Train/mentor new inspectors in the Quality Control Department
    • Assist the Chief Inspector on performing warranty inspections/dispositions
    • Ensure mechanics are performing maintenance per proper OEM tech data and AIRSIDE's RSQCM, CASE, and EASA manuals.
    • Ensure all special tooling is available to perform maintenance.
    • Able to perform the following inspections:
    • Incoming/preliminary – articles received from customers for maintenance
    • In-process – during various processes of maintenance
    • Receiving – articles received from AIRSIDE's vendors after a special process
    • Receiving – articles/raw materials received in stores department
    • Final – after completion of work scope
    • Return-to-service – returning articles to service with FAA
    • Familiar with procedures as written in FAA Order and any revisions thereof
    • Familiar with procedures of component maintenance:
    • Structural Repair Manuals
    • Component Maintenance Manuals
    • Aircraft/Component Drawings
    • Standard Practices Manuals/SOPM's
    • Composite Material procedures
    Requirements:

    REQUIRED SKILLS/ABILITIES:

    • Excellent verbal and written communication skills with the ability to train staff.
    • Thorough understanding of quality control standards and methodologies.
    • Thorough understanding of manufacturing and production in the industry.
    • Excellent organizational skills and attention to detail.
    • Strong analytical and problem-solving skills.
    • Strong supervisory and leadership skills.
    • Proficient with Microsoft Office Suite or related software.
    • Thorough understanding of 14 CFR Part-145 Repair Station operations

    EDUCATION AND EXPERIENCE:

    • High school diploma or equivalent required
    • A&P license preferred required
    • Part 145 Repair Station experience preferred

    PHYSICAL REQUIREMENTS:

    • Must be able to stand, lie, and kneel in awkward positions and spaces
    • Must be able to lift and pull objects weighing up to 25 pounds at a time
    • Must have visual acuity to inspect equipment and identify defects


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