- Assisting with e-commerce inquiries via phone and email
- Keeping customer and sales information updated in the CRM system (HubSpot)
- Actively seeking new leads through various channels and expanding contacts through networking.
- Gaining in-depth knowledge of the products to effectively address customer needs and queries.
- Answering questions about order and shipment status
- Establishing credit terms for new customers and partners if requested
- Updating the collaboration board (Monday) for the Sales Team
- Providing basic technical support related to products
- Communicating with our HQ in Korea when needed
- Keeping track of inventory used for customer trials, testing, and educational purposes.
- Addressing customer concerns promptly and effectively to maintain satisfaction.
- Preparing quotes for customers and ensuring accuracy in purchase orders.
- Scheduling and engaging in virtual meetings with prospects and customers to discuss their requirements.
- Improving and providing necessary resources such as catalogs, manuals, software, etc., to assist customers.
- Working closely with marketing, product development, and customer service for cohesive sales efforts.
- Documenting and following up on leads generated from trade shows when needed
- Occasional participation at a tradeshow or customer visit when needed
- Performing additional tasks as needed to support the sales team and company objectives.
- Excellent communication skills via phone, email, and in-person
- Excellent time management skills
- Previous successful sales and/or customer service experience
- Ability to multitask and complete goals by deadlines
- Excellent problem-solving skills, sales techniques, and ability to negotiate and close deals
- Proficient in sales CRM software i.e. Salesforce, Hubspot, Freshsales, etc.
- Organized with attention to detail
- A degree in a related field is a bonus (ex. Engineering)
- Experience with PLC, HMI (hardware, software), and SCADA (software) a bonus
- Valid driver's license with no major driving violations
- Relocation to Henderson, NV
- Competitive Base Salary
- Commissions (uncapped)
- High Bonus Potential
- Paid Holidays, Vacation, and PTO
- Group Health Policy
- 401(k) Retirement Match
- Childcare Benefits
- Maternity/Paternity Leaves
- Education Support
- Relocation Assistance
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Inside Technical Sales Representative - Henderson, United States - NCW
Description
Job Description
Job DescriptionWe are seeking a talented Technical Sales Representative who will be able to present the company and products in a professional and convincing manner.
Responsibilities:
Required Skills:
Education and Experience:
Other Requirements:
Benefits:
NCW is an Equal Opportunity Employer. Diversity and inclusion are vital parts of our culture and drive NCW's growth. NCW Is an employer and business partner dedicated to elevating the quality of life of our employees, clients, and communities. You belong here.
Company Description
NCW is a professional & personable staffing + recruiting partner that has been in the talent business for over 20 years. We know what good talent is, and we know what employers are looking for If you want to feel like you're on a team and not just another number or transaction, you should apply through NCW. We prioritize people, not money (unless it's going into your wallet) and do our best to make the hiring process as smooth as possible for everyone. Our motivation is to find a perfect fit for YOU Leave the hunting to us. \r\r
NCW is an Equal Opportunity Employer. Diversity and inclusion are vital parts of our culture and drive NCW's growth. NCW Is an employer and business partner dedicated to elevating the quality of life of our employees, clients, and communities. You belong here.
