Field Technician - Kokomo, United States - DXC Technology
Description
Essential Job Functions- Provides onsite field support to customers including installation, and servicing and repairing systems and equipment. Verifies operational quality of system equipment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
- Assists in investigating and resolving complex installations and maintenance matters of significance.
- Instructs customers in the operation and maintenance of systems/equipment.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
- Ability to walk and stand for several hours.
- High school diploma or G.E.D.
- 12 years of service desk or field support experience
- Experience working with the hardware, software, and office equipment products
- Good interpersonal skills to work with customers and other unit personnel
- Good analytical and problemsolving skills
- Good communication skills
- Good time management and organizational skills
- Ability to resolve hardware and software problems
- Office/Automotive Plant environment
- 100% onsite at automotive facility
- May require weekend and holiday work
- May require Overtime
If you are an applicant from the United States, Guam, or Puerto Rico
We participate in E-Verify.
In addition to the posters already identified, DXC provides access to prospective employees for the
Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters.
To access the postings in the link below, select your state to view all applicable federal, state and locality postings.
Postings are available in English, and in Spanish, where required. View postings below.Postings link
Disability Accommodations
Please note:
DXC will respond only to requests for accommodations due to a disability.
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