Universal Associate I - Towanda, United States - First Citizens Community Bank

First Citizens Community Bank

Verified Company

Towanda, United States

15 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

Provide timely and courteous customer service.

Process customer transactions in a professional, accurate, and efficient manner.
Exemplify FCCB's standard of delivering exceptional customer service every time.
Assess customer's financial needs and suggest Bank services and products.
Actively participate in and promote the Bank's sales culture and referral programs.
Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.
Follow proper procedures and complete tasks in compliance with banking regulations.
Identify customer needs and develop solutions to exceed customer goals and expectations.
Constructively interact with coworkers.

There are four levels within the Universal Associate role

The Universal Associate I:

Processes transactions and handles cash, vault, ATM responsibilities, etc. as outlined above.
Opens and maintains deposit accounts for consumers and businesses.
Completes all necessary maintenance on customer accounts.

HOURS will average approximately 30 per week and will include working some Saturday mornings. This position is budgeted for 1,547 hours per year.

Ability to use a personal computer and positionrelated software programs.
Ability to use general office and other jobrelated equipment such as a telephone, calculator, coin sorter, currency counter, and a copy machine.
High school diploma or equivalent educational experience. (preferred)
One year customer service and/or cash handling experience. (preferred)

Work for one of the nation's top community banks

Our goal is to support the growth of the communities we serve.

First Citizens has a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service.

Our employees are our strongest asset. So, we accommodate families, invest in our employees' future, and recognize hard work.

First Citizens Community Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status or characteristic._

BENEFITS:

Comprehensive benefit package to include: