Operations Coordinator - New York, United States - The New York Opportunity Network

Description

Position:
Operations Coordinator


Department:
Operations


Reports to:
Operations Manager


Categorization:
In Person


Status:
Full-Time Non-Exempt


Start Date:
June 2024


The Organization:

Since 2003, The Opportunity Network (OppNet) has ignited the drive, curiosity, and agency of historically and systematically underrepresented students on their paths to and through college and into thriving careers, powered by our commitment to access and community.

This year, OppNet will reach more than 10,000 students of color nationwide to support them in achieving their college and career goals.

All of the work OppNet leads is in service of realizing our vision of a nation connected through vibrant communities and networks actively in pursuit of social justice and educational equity - a nation where all young people can freely create their path to enduring success that honors their passions, ambitions, and full identities.

Our Core Values:

-
Galvanize Community While Celebrating the Individual:

• 
  Maximize the Power of Storytelling:

-
Center Social and Racial Equity Relentlessly:

• 
  Activate Solutions Through Assets, Not Deficits:

-
Pursue Impact That Lasts

The Job:

OppNet is seeking a mission-aligned Operations Coordinator to join our Operations team. This person will support the Operations Manager in managing the day-to-day operations of our hybrid office.

The person will ensure the efficient functioning, safety, and professionalism of OppNet's office by overseeing the virtual and physical space, enforcing policies, and creating a welcoming environment for OppNet staff, Fellows, and other stakeholders.

***:

About You:

You are a proactive, forward thinker and strong executor. You should also possess outstanding professionalism, discretion, attention to detail, energy, initiative, and emotional intelligence. You can prioritize and complete various tasks on time and are willing to work on different assignments. You are highly organized and can effectively manage multiple tasks and deadlines.

You are a strong team player and understand that the success of the Operations Team relies on your ability to communicate clearly and execute tasks in a timely manner.

You're skilled at managing projects independently, but you also enjoy working with others, including connecting with people at different levels across the organization.

Your communication style is straightforward to understand, and you consistently do your work in a way others can rely on—and that's a big part of your success.

You feel personally connected to our essential work and value diversity, equity, and inclusion (DEI) across the organization.


What You Will Be Doing:


Program Operations (35%)

• Work collaboratively with the Student Services & Program Operations team leads and other Program team leads to:
• Managing our Program Logistics Spreadsheet to support Fellows' programming space needs (virtually, on-site, and off-site) and ensuring that programming information is provided in a timely manner.
• Manage program space calendar and all other Fellows programrelated calendars to communicate time, location, and access to training rooms.
• Support the planning and execution of classes and special events by assisting with preparing materials, placing orders, setting up rooms, breaking down and cleaning up, building access, MetroCards, Chromebooks, etc.
• When necessary, assist with the Fellows checkin process during daily programming (Monday
• Thursday).
• Monitor programming snacks and supply inventory and maintain quarterly ordering cadence.
• Support with distribution of hotspots and Chromebooks and other tech support needs for Fellows and maintenance of Tech Support requests.
• Support with additional Fellows incentives and initiatives as requested by Program Team Leads.
• Communicate and enforce YearUp New York (YUNY) space protocols with OppNet staff to maintain a harmonious tenantsubtenant relationship.
• Foster and maintain a strong collaborative relationship with the YUNY Operations team, 85 Broad Street teams, and the Quality Building Services (QBS) team.

Office Maintenance (25%)

• Perform duties to maintain the consistent orderliness of OppNet's physical spaces, ranging from daily oversight of meeting rooms, pantry, printing/copying area, and other shared spaces to weekly fridge cleanouts and seasonal deep cleaning and decluttering of spaces. These duties include managing donations stored onsite in conference and storage rooms.
• Managing staff office space reservations via AgilQuest and internal office reservation calendar(s)
• Manage the building's safety and security needs: register visitors, uphold safety protocols, and assist with maintaining a safe and healthy work environment by following and enforcing OppNet policies and procedures manuals and legal regulations.
• Act as the first point of contact for staff with facilities and technology needs about all i