Front Desk Receptionist - Martinsburg, United States - Apple Valley Family Medicine

Description

Job description
Great Customer Service is Paramount

We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.

TEAM PLAYER AND SELF-MOTIVATED INDIVIDUAL IS A MUST


What You Will Do:

Provide Excellent Customer Service to all of our Patients


What You Will Bring:


DESCRIPTION

• Welcoming and greeting all patients in person and by telephone
• Verifying patient insurance
• Collecting copays and coinsurance payments
• Updating demographics and insurance information in the EMR
• Obtaining appropriate Release of Information signatures as needed
• Answering the phone while maintaining a polite, consistent phone manner, using proper telephone etiquette and documentation. Recording phone messages and ensuring the proper party receives them
• Responsible for keeping the reception area clean, organized and compliant with the HIPAA Privacy Rule
• Facilitates patient flow by notifying the providers of patient's arrival, being aware of delays and communicating with patients and clinical staff
• Scheduling and canceling appointments while ensuring that the schedule is balanced for all providers
• High School diploma Required
• Customer Service Experience 1 yr preferred.

Pay:
From $15.00 per hour


Expected hours:
No more than 38 per week


Benefits:

• 401(k)

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (preferred)

Work Location:
In person