Resourcing & Consultant Experience Manager - Chicago, United States - BTS

BTS

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Resourcing & Consulting Experience Manager

What You'll Do at BTS

Key Responsibilities

Data Analysis and Reporting:

Collect, analyze, and interpret data to identify trends and work to improve data accuracy.
Ensure our database of talent capabilities, interests, experience is maintained.

Resourcing / Professional Development

Identify potential consultant project teams based on skills needed and availability.
Make consultant scheduling decisions based on clear guidelines. And identify gaps in consultant schedules to ensure consultants are fully utilized.
Engage with account managers to obtain the information necessary to select the right consultants for a team.
Identify opportunities for consultant professional growth and development based on a clear roadmap.
Identify projects that are utilizing more resources than planned and suggest adjustments.

Process Improvement:

Collaborate with crossfunctional teams to assess current processes and workflows.
Identify inefficiencies and propose solutions to streamline operations and enhance productivity.

Communication:

Get to know our consulting team members, including their skills, interests, passions and experiences.
Communicate effectively with team members and stakeholders to ensure alignment and transparency throughout the organization.
Collaborate with our global teams to handle incoming requests for NAM

People Leadership:

Provide leadership, guidance, and mentorship to the Coordinator team, fostering a culture of collaboration, accountability, and continuous improvement.

What We're Looking For

Bachelor's degree in Business Administration, Communications, Organization Development, Human Resources, or related field, is strongly preferred, or equivalent experience.
Strong analytical skills with the ability to gather, analyze, and interpret data.
Experience managing people
Excellent organizational and project management abilities, with keen attention to detail.
Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint. Experience using Salesforce CRM and Force ERP is preferred.
Highly effective communication skills, both written and verbal.
Ability to work independently and collaboratively in a fastpaced environment.
Prior work in resourcing / professional development within a professional services firm is a must.
Must be eligible to work in the US without authorization.

LI-Hybrid