Quality and Customer Support - Sunman
1 month ago

Job summary
This role manages the day-to-day operations of our ISO quality program while supporting the Quality Manager and the broader operations team. Ensure compliance, support safety initiatives and provide excellent service to customers.Benefits
Roth Simple IRA Dental insurance Health insurance Paid time offResponsibilities
Owning the Quality Program Maintain our ISO program documentation and records Coordinate internal audits and support external assessments Keep organization in compliance with quality standards Train assist team members on procedures best practicesSupporting Safety Initiatives Assist with workplace safety programs trainings audits Conduct risk assessments report findings Help follow up on incidents maintain safety records
Customer & Operations Support Respond to customer questions via phone email Process shipments documentation as needed Work with teams ensure smooth customer experience
Job description
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