Customer Support Manager, AI-First - Manchester Township
3 weeks ago

Job summary
This isn't just another customer support role.This is your chance to become a true industry architect.
You'll own the full tech stack (Zendesk, Alhena AI, voice, sentiment analysis), design automated workflows,
and push containment rates higher than industry benchmarks.
- Build the AI-First Support Playbook
- Partner with the 1%
- Embrace Radical Flexibility
- Lead the Human-AI Integration
Job description
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