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Canoga Park

    Stylist / Key Holder - Canoga Park, United States - St. John Knits

    St. John Knits
    St. John Knits Canoga Park, United States

    1 week ago

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    Description


    Job Type Full-timeDescriptionPOSITION SUMMARY STATEMENT (defines the major functions/purpose of the position):The Key Holder Wardrobe Specialist supports store management and their store team by delivering sales plans through effective execution of sales and operational tasks.


    ESSENTIAL DUTIES AND RESPONSIBILITIES

    • Consistently achieves or exceeds monthly sales and KPI goals
    • Actively develops new clients by finding new ways to enhance and develop business
    • Maintains client book (CRM) to standard and generates sales by appointments, consignment and daily correspondence and follow up with clients
    • Effectively captures client data for connecting with clients and building relationships
    • Completes outreach to connect with clients on a regular basis
    • Demonstrates strong product knowledge and keeps updated on new St. John product, marketplace and fashion trends
    • Upholds all brand values and relationship values
    • Communicates and successfully promotes St. John promotional programs, marketing tools and events aimed at increasing business
    • Follows through and accomplishes multiple projects and store priorities in a timely manner
    • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management team
    • Demonstrates proper etiquette when communicating (i.e. in-person, phone, e-mail, and written communication) and communicates effectively to develop and maintain professional relationships with co-workers and clients
    • Acts as the manager on duty when scheduled, to support all business functions
    • Ensures accuracy of all POS procedures
    • Understands and performs all POS functions accurately, professionally and within Company guidelines
    • Opens and closes the store - performing all tasks to Company standard and compliance
    • Resolves client issues and requests in an efficient manner and with a sense of urgency
    • Takes on appropriate partnerships with Store and Field Management and other corporate partners as needed
    • Maintain store, lunchroom, stockroom and bathroom to Company standard and compliance standards
    • Demonstrates high level of quality in work, attendance and appearance
    • Actively contributes to non-selling activities and loss prevention initiatives
    • Actively participates in Monthly Touch Bases
    • Attends all required Store Meetings
    • Maintains standards of store cleanliness and organization
    • Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
    • Assist in preparation, coordination and ensuring complete and accurate physical inventory per Company guidelines
    • Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives
    • Assists to ensure accuracy of Company in store promotions and merchandise markdowns
    • Assists in maintaining efficient and accurate inventory control processes and back room operations to include stockroom organization and completing shipping/receiving
    Assists in maintaining compliance to all Company Policies & ProceduresADDITIONAL RESPONSIBILITIES:

    • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
    • Demonstrates high level of quality work, attendance and appearance
    • Adheres to all Company Policies & Procedures and Safety Regulations
    • Adheres to local, state and federal laws
    • Additional responsibilities assigned by supervisor related to your position/department
    • Less than 20% travel may be required as necessary
    • Ability to be flexible and willing to work extended hours when necessarySUPERVISORY RESPONSIBILITIES
    • This position does not have supervisory responsibilitiesORGANIZATIONAL RELATIONSHIPS
    • Interacts with all levels throughout organization including customers, employees and outside vendorsRequirements

    MINIMUM QUALIFICATIONS:
    The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of the position

    COMPETENCIES:

    • Leadership
    • Motivator
    • Results Orientated
    • Communication
    • Client Focus
    • Teamwork
    • Optimistic
    • Honest and Integrity
    • Professionalism
    • Adaptability
    • Embraces Change
    • Solutions orientated
    • Thoroughness

    OrganizationEducation/Experience:

    • - 5 years retail sales experience
    • Luxury experience preferred
    • Exemplary selling and clienteling skills

    Computer skills:
    Word, Excel, Microsoft Outlook and POS systemsSalary Description $ $22.00/ hour plus commission
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