- Full Time (32 or more hours per week) - 1
- Part Time (29 hours or less per week) - 1
- Assist the Store Manager with growing revenue by driving sales and business results through a premium guest experience, employee relations, and operations that are aligned with Roark Culture and Retail Operating Principles.
- Execute standard store product flow, restocking, overall back of house operations, supply needs, and daily store maintenance as directed by the Store Management.
- Uphold visual merchandising directives within the store and maintain visual standards and brand image on a daily basis.
- Oversee Cashwrap & POS procedures. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.
- Open and Close the store following standard operating procedures for this process
- Ability to engage with new customers and build immediate and lasting rapport. Personalize customer connections by providing highest level of hospitality and customer service.
- Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
- Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
- A positive, outgoing, high energy, entrepreneurial, sales focused attitude
- Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
- Bachelor's Degree preferred
- Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
- Exhibit deep and extensive product knowledge to support all client inquires, questions, and concerns; maintain consistent awareness of the competition and what Roark Revival brings to the market. Be an expert on Roark's product lines, current fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
- Manage inventory and ensure the retail store is well-stocked at all times
- Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
- Minimum of one year of experience in sales and merchandising (preferably retail goods) with closing and opening responsibilities
- Preferred proficiency/knowledge in action sports, climbing, camping activities, and a passion for the outdoors.
- Computer skills to include operating POS sales (Shopify)
- Support and promote the Point-of-Sale process in all areas of register procedure, protocol and policies.
- BA or BS required
- Ability and willingness to work weekends, evenings, and holidays as needed.
- Self-motivated leader with strong entrepreneurial skills.
- Shows elevated communication skills and can tailor style to suit the audience.
- Innate guest centric mindset.
- Ability to engage with new customers and build immediate and lasting rapport.
- Strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, organizational abilities
- Creative and adaptable team player with a winning and positive attitude.
- Personalize customer connections by providing highest level of hospitality and customer service.
- Ability to independently problem solve and resolve customer issues while maintaining a calm composure, even in high stress situations. Collaborate with leadership team to communicate customer feedback, and demonstrate ability to independently problem solve and resolve customer concerns in an organized fashion.
- Ensure the retail floor is always clean and presentable Maintain store concepts & visual standards. Assist with back of house duties including receiving and placing product.
- A positive, outgoing, high energy, entrepreneurial, sales focused attitude
- Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
- Competitive compensation package (hourly with benefits)
- Discounts on the latest Roark Revival
- The hourly rate range for this position is $19.00 to $21.00; the hourly rate is based on the experience that you bring to the position
-
Key Holder
2 weeks ago
Everything But Water Santa Monica, United StatesPosition Location: Brentwood · The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company's customer service model, brand standards and ope ...
-
Key Holder
3 weeks ago
Everything But Water Los Angeles, United StatesPosition Location: Century City · The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company's customer service model, brand standards and ...
-
Key Holder
1 week ago
KIDS EMPIRE Pasadena, United StatesOBJECTIVE · Key Holders are the initial contact between guests and Kids Empire. They are responsible for ensuring that the store is clean and organized, assisting cashiers in periods of high customer volume, and managing the alarm system, including setting and disarming it, among ...
-
Key Holder
1 week ago
FP Movement Venice, United StatesLocation: · This position is located at 1644 Abbot Kinney Blvd, Venice, California, 90291 United States · Role Summary: · A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring t ...
-
Full-time Key Holder
1 day ago
Tory Burch Santa Monica, United States Full timeJOB SUMMARY · **RESPONSIBILITIES** · **Drive the Business & Deliver Results** · - Achievement of **personal sales and metric goals**: · - **Build and maintain** new and existing customer relationships · - Maintain a **solid, organized client book **which **furthers your customer ...
-
Key Holder
1 week ago
Solstice sunglasses Santa Monica, United StatesIn the absence of the Store Manager, or as assigned, operate as the Manager-on-Duty. Assist with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge; coach and guide Selling Specialis Key Holder, Store Manager, Re ...
-
Retail Key Holder
2 weeks ago
Filson Los Angeles, United StatesIn 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from ...
-
Retail Key Holder, Marina del Rey, #507
3 weeks ago
Gopuff Marina del Rey, United StatesBevMo by Gopuff is seeking a** Part Time Key Holder **for our Retail Operations team.This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide s ...
-
Part Time Sales Associate/key Holder
8 hours ago
Else Santa Monica, United States Part timeWe are looking for PartTime Sales Associate/Keyholder to be a part of the Else Santa Monica Store · ELSE lingerie, loungewear, swimwear, decor and more is designed to empower the modern, multifaceted woman who wants to look and feel her best in every space and situation, and seek ...
-
Key Holder
3 weeks ago
Francesca's Sherman Oaks, United StatesLocation: 14006 Riverside Dr Sherman Oaks, California 91423 Employee Type: Regular. We offer a creative and friendly environment with plenty of opportunity for advancement. Our inclusive brand reflects our people and commitment to the world. We want Key Holder, Team Leader, Leade ...
-
Key Holder Cast Member
2 weeks ago
Disney Store Cypress, United States**Responsibilities**: · The Key Holder Cast Member supports the Store Leadership Team by participating in the day-to-day operations of the Store ensuring that the Guest, both internal and external, has "The Best Retail Experience in the World". This is done through consistent exc ...
-
Key Holder
1 week ago
Anthropologie Torrance, United StatesLocation: · This position is located at 3525 W. Carson St., Torrance, California, 90503 United States · Role Summary: · A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They ar ...
-
Key Holder
1 week ago
Stance Los Angeles, United States Part timeJob Description · Job DescriptionSalary: $17.50-$18.50/hour · About the Company · At Stance, we believe everything starts and ends with our people. Self-reliant in our attitude, and entrepreneurial in our ethos, we have grit, guts and gratitude. Stance is a culture that cannot be ...
-
Key Holder
1 week ago
Anthropologie Long Beach, United StatesAnthropologie - JobID: [Store Supervisor] As a Key Holder at Anthropologie, you'll: Support daily operating processes such as opening and closing?procedures; Support the store leadership team in service, selling, and daily processes; Assist store leadership in maintaining standar ...
-
Key Holder
1 week ago
Anthropologie Long Beach, United StatesLocation: · This position is located at 6420 E. Pacific Coast Hwy, Long Beach, California, 90803 United States · Role Summary: · A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes ...
-
Retail Key Holder, Valencia, #781
3 weeks ago
Gopuff Santa Clarita, United StatesBevMo by Gopuff is seeking a** Part Time Key Holder **for our Retail Operations team.This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide s ...
-
Retail Key Holder, Pasadena, #416
3 weeks ago
Gopuff Pasadena, United StatesBevMo by Gopuff is seeking a** Part Time Key Holder **for our Retail Operations team.This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide s ...
-
Store Key Holder Cast Member
2 weeks ago
Disney Cypress, United StatesDisney Store Key Holder Cast Member (PT) HPO · **Job ID** · BR · **Location** · - Cypress, Texas, United States · **Business** · Disney Store · **Date posted** · May 13, 2024 · **Job Summary**: · **Responsibilities**: The Key Holder Cast Member supports the Store Leadership Team ...
-
Key Holder/ General Sales Manager
2 weeks ago
Flower Expressions Printing Long Beach, United States**Responsibilities** · - Inventory Management: Manage inventory levels, including ordering flowers, plants, vases, and other supplies, as well as monitoring stock levels to prevent shortages or overages. · - Customer Service: Ensure excellent customer service standards, including ...
-
Retail Key Holder
2 weeks ago
Crossroads Trading West Hollywood, United StatesCrossroads Trading - JobID: [Store Supervisor] As a Key Holder at Crossroads Trading, you'll: Actively participate in staff management and solutions; Train and supervise staff; Assist Store Manager with store operations; Be a role model and lead by example; Provide outstanding cu ...
Roark Key Holder - Los Angeles, United States - OluKai-Kaenon-melin-Roark
Description
Job Description
Job DescriptionSalary: $19-21 per hourRoark is searching for talent to contribute to the future development of our adventure lifestyle brand. We're looking for someone with passion, creativity, and an entrepreneurial spirit to assist the team at our Venice retail store.
As Key Holder you will be responsible for providing exceptional customer service while maximizing revenue within our retail environment and will hold periodic opening and closing duties at the store. You will be responsible for opening the business and setting up for a successful and/or shutting down and managing the drawer and daily revenue drop. The Key Holder is responsible for opening and closing a store. Their duties also include handling operational procedures, managing cashiers, providing customer service, supervising cleaning staff, setting alarms, and keeping the entry area clean and organized. The Key Holder should have scheduling flexibility, supervisory skills, customer service orientation, and problem-solving abilities.
We have the following position(s) open for this role:
Areas of Responsibility
Operations/Sales/Customer Service:
Experience and Qualifications:
Compensation:
We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, and competitive pay and benefits. Compensation will be commensurate with experience and will include:
Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at - Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.