Phlebotomist Ii - Boston, United States - Brigham & Women's Hospital(BWH)

Mark Lane

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Mark Lane

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Description

Phlebotomist II

$1K Sign-On Bonus

  • GENERAL SUMMARY/

OVERVIEW STATEMENT:
_Summarize the nature and level of work performed.

  • PRINCIPAL DUTIES _AND_

RESPONSIBILITIES:
_Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.


  • Demonstrates the skills and competence for venipuncture procedure.
  • Positively identifies patient according to department policies and procedures.
  • Confirms accuracy of electronic orders, labels and requisitions according to department policies and procedures.
  • Develops a relationship with the patient that is comforting and demonstrates confidence for the venipuncture procedure.
  • Properly instruct patients as to how to obtain urine samples and/or 24hour collections of urine samples and all other samples as needed.
  • Demonstrates the skills and competence to accurately review completed laboratory requisitions or electronic orders in Epic.
  • Completes all necessary information including the legible documentation of assigned phlebotomy code, collection date, and other required information.
  • Properly retrieves electronic orders from Sunquest, Collection manager and Epic as necessary.
  • Follows procedures for obtaining "standing order" information according to department policy.
  • Includes all requirements in formation for the Blood Bank samples (initials, date, patient name and medical record number on all tubes and requisitions).
  • Follows department policies related to the collection of "discharge/transfer", STAT and timed collections.
  • Demonstrates the skill and competence necessary to perform the venipuncture and heelstick procedures.
  • Selects the best vein or site available for blood drawing.
  • Demonstrates skill with various types of needles and other collection equipment.
  • Follows correct "order of draw" for vacutainer tubes.
  • Follows procedures for the appropriate collection of blood cultures to avoid contamination of specimen.
  • Removes the tourniquet according to department policies and procedures.
  • Labels all samples in accordance with department policies and procedures.
  • Check the collection site prior to leaving the patient.
  • Follows all Infection Control guidelines throughout the venipuncture procedure.
  • Wears appropriate personal protective equipment as required.
  • Follows all patient precautions and procedures for isolation.
  • Discards all equipment (sharps, glove, etc.) as required.
  • Follow hospital Hand Hygiene policies and procedures between all procedures and patients.

Demonstrates knowledge of collection criteria:
correct vacutainer tubes, volume, stability requirements and/or special handling.


  • Effectively teaches and trains all new employees, students, and other additional requests for teaching and training. Provides constructive feedback.
  • Follows all instructions applicable to research protocols.
  • Collaborates with principle investigator and/or supervisor to draw appropriate tubes for tests requested and meet requirements for timed collections. Transports specimens appropriately according to protocols.
  • 9._ Completes phlebotomy sheets, logbooks and other documentations as required, including required documentation during a downtime.
  • Demonstrates professional behavior and customer service skills at all times.
  • Answers all calls/ two way phones in a professional manner. Return the pages within the time required.
  • Effectively interacts with supervisor, coworkers and clinical staff to avoid misunderstandings and conflicts.
  • Effectively interacts with patients and patient's families.
  • Demonstrates a caring and sensitive attitude to all hospital staff, patients and families.
  • Works collaboratively as a member of the phlebotomy team at all times.
  • Follows all policies and procedures related to attendance, absenteeism, tardiness and scheduled breaks.
  • Communicates in a professional and effective manner.
  • Work as a part of the team to provide adequate phlebotomy coverage/including offsites.
  • Maintains inventory and stocks supplies.
  • Ensures adequate supplies are available for rounds/labs. Notifies team leaders or supervisor when supply levels are low.
  • Routinely inspects vacutainer tubes and other supplies for expiration dates and discards as appropriate.
  • Responsible for pagers, two way phones and other hospital devices.
  • Adheres to the pager and two way protocol and is responsible for the communication devices.
  • Adheres to the Epic and Collection Manager protocol and is responsible for care of the scanners and printers.
  • Responsible to work weekend and holiday hours according to the needs of the department.
  • Responsible to be aware of Joint Commission National Patient Safety Goals and to compile with all BWH hospital and laboratory policies and procedures.

Performs all other duties as required including:

  • Per

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