Cashier - Metairie, United States - SpeeDee Bonnabel

SpeeDee Bonnabel Metairie, United States

4 days ago

Description

Job Description

Job DescriptionBenefits:

Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Training & development
Vision insurance

MUST be Bilingual in Spanish and English. Need to be fluent in English. 80% of the time is spent in the bays. Its hot in the summertime so you will sweat. Must assist technicians with pulling new filters off the shelf, greeting customers and ACCURATELY getting customer information, especially emails. Must also wash vehicles windows with squeegee and put air in the tires when busy. MUST have a smiling face and happy disposition. Will be driving vehicles into the bays for the technicians to begin work.

Also must be willing to make cold calls to customers on the phone who haven't visited us in 5 months or so. Must be willing to go put flyers under windshields at grocery stores and strip malls to drive car counts. Saturday work is required. No Sunday work and 1 day off during the week.

Company Overview
Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana.
SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.
For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.
How Are We Different From the Competition?

Local Ownership
Quality Service
Training and Certification
Multi-Point Courtesy Check and Service Review
Free Top-Off Service
Maintenance Records
Affordable Rates

Job Summary
The cashier is responsible for establishing and maintaining good customer relations and to accurately complete paperwork required to track and service customers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager.
Employment Qualifications

Commitment to excellence at all levels of service
Retail experience, automotive experience helpful
Good communication skills, cheerful and friendly
Enthusiastic attitude and good work ethic
Basic computer and office management skills
Clean and neat appearance, good telephone voice

Responsibilities
Customer Relations / Business Development

Greets and interacts with the customers in a friendly, professional, and inviting manner
Explains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales.
Reviews services performed and bills out the customer
Obtains any technical information from manager or tune-up technicians in response to questions from customers
Presents all promotional materials to customers
Maintains marketing programs as directed by manager
Answers telephone in an approved manner
Works to maintain a team effort of quality customer service

Shop Operations

Maintains spotless customer service/office area
Maintains spotless customer restrooms
Greets and writes up work orders for customers when business trends dictate the need
Conforms to the standards and procedures prescribed by the SpeeDee Franchise Organization Daily Operations Manual and store policies
Maintains appointment scheduler
Maintains operations of office computer system and daily cash receipts

Benefits/Perks

Growth Opportunities
Locally Owned and Operated
Safety You can Trust

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