- Working with recruitment and HR to maintain staff levels that appropriately support customer demand.
- Working directly with personnel to ensure proper job function performance.
- Maintaining continuous personnel improvement processes that include cross training and management support.
- Communicating effectively with personnel to promote growth and high morale.
- Working with other department managers to encourage cross departmental workflow.
- Maintaining and managing inventory levels that both enhance customer service and maintain corporate goals.
- Ensuring established policies and procedures are being followed and performed accordingly.
- Assisting with policy and procedure enhancements to encourage an environment that promotes an ease of business.
- Hold weekly departmental meetings to address comments, questions and/or concerns as it relates to productivity of the department.
- Regularly schedule time to spend in the market managing, maintaining and increasing customer relationships.
- Regularly review the Monthly Operating Statement (M.O.S.) to measure:
- Departmental financial state (forecast vs. current)
- Areas for improvement
- Staffing levels
- Evaluating the market to determine appropriate means for gaining market share.
- Complete and maintain all factory certifications within 180 days of original date of hire.
- Bachelor's degree recommended
- Excellent verbal and written communication
- Proactive thinking
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Service Manager - Odessa, United States - Central Power Systems & Services
Description
Job DetailsJob Location
Odessa Midland - Odessa, TX
Position Type
Full Time
Education Level
High School
Travel Percentage
Up to 25%
Job Shift
Day
Job Functions
PRIMARY FUNCTION:
Directly responsible for the management and/or supervision of the Service Department in its entirety as it relates to the goals of your perspective branch and Branch Manager.
PERSONNEL DEVELOPMENT
CPSS promotes a smoke-free and drug-free work environment.