Guest Ambassador - Escondido, United States - San Diego Zoo Wildlife Alliance

San Diego Zoo Wildlife Alliance

Verified Company

Escondido, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Part time

Description

San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives.

Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action.

The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species.

Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.

HOW YOU WILL IMPACT OUR MISSION

The Guest Ambassador is committed to the department's mission and vision of providing the finest customer service to each guest by actively engaging in meaningful guest encounters.

The Guest Ambassador performs a variety of duties providing assistance to the organization visitors. This position reports to the Guest Ambassador Lead, Supervisor, or Manager.

WHAT YOU WILL DO

Provides guest service by greeting guests, providing directions/general information, and maintains crowd control as needed.
Checks various forms of admission and applicable identification, utilizes variety of tools to maintain proper attendance counts.
Provides special event support, works with outside vendors and provides transportation utilizing company vehicles.
Responds to guest inquiries, and refers questions/concerns to Guest Services/Duty Manager as appropriate.

WHAT WE ARE LOOKING FOR
A team member who provides exceptional hospitality to guests and team members. Applicants must be at least 18 years of age. Bilingual applicants are highly desirable. Looking for individuals who are available four days a week with availability on both Saturdays and Sundays.

JOB EXPERIENCE
Customer service and/or guest relations experience
EDUCATION AND CERTIFICATIONS
Current valid California driver's license in good standing
SKILLS AND KNOWLEDGE
Ability to manage internal and external customer interactions with a high level of tact and diplomacy
Able to effectively work in a team environment
Able to communicate and work well with others
Ability to take direction
Knowledge of how to use twoway radio equipment
Ability to use pointofsales automated systems
Bilingual preferred

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
Family Passes
Complimentary Tickets
Local and In-House Discounts
Employee Assistance Program
Wellness Program

IMPORTANT DETAILS

Location: Escondido, CA
Position Type: Hourly Part-Time Non-Exempt Position
Hourly Rate: $17.00

Be an ally for wildlife by joining our team

At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.

San Diego Zoo Wildlife Alliance is a drug free workplace.