- Instill a passion for T-Mobile's Manifesto in every Mobile Associate by orienting them to the standard of Loving Our Customers.
- Ensure all customer needs are met in the store, boosting their confidence by providing a comfortable and problem-solving experience.
- Observe Mobile Associates' customer interactions and provide feedback for development and coaching.
- Manage customer wait time efficiently and stay updated on products, services, and promotions.
- Lead by example, stay informed on the latest products and training, and support team growth through training sessions.
- Help in maintaining the store environment quality, following plan-o-gram standards, and ensure team knowledge of store systems.
- Ensure team compliance with corporate and store communications, achieve financial results, and optimize store expenses.
- 1 year of customer service and/or sales experience, preferably in a retail environment
- Ability to mentor and lead teams to deliver excellent results
- Effective communicator with strong interpersonal skills
- Competitive base pay, in addition to commissions
- Benefits for both part-time and full-time employees
- Medical, dental, and vision coverage
- Generous paid time-off programs
- Phone service discounts
- Potential for significant career growth
- Minimum age of 18
- Legally eligible to work in the United States
- High School Diploma or GED
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T Mobile Neighborhood Retailer Assistant Manager - Hattiesburg, United States - GP Mobile
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Description
Job Overview
The Retail Associate Manager collaborates with the Store Manager to guide and empower the store team to achieve T-Mobile's goal of securing a place in our customers' hearts and Mobile Associate success.
Job Responsibilities:
The Experience You'll Bring:
What's in it for you:
This position offers a chance to be a part of a company reshaping the wireless industry. Join us and be a key player in this exciting transformation!
Requirements:
At GP Mobile, we believe in fostering a diverse, inclusive, and authentic workplace. Even if you don't meet all qualifications perfectly, we encourage you to apply. Your unique background and skills could be a great fit for this role or others on our team. We welcome applications from all backgrounds and are committed to building a team that represents a wide range of perspectives.
Join the GP Mobile team and be part of a vibrant and dedicated group committed to making a difference in the lives of T-Mobile customers across the nation.
Discover your potential with GP Mobile and explore opportunities for growth and development. Your journey to a rewarding career starts here!