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    Front Desk Clerk - San Diego, United States - Hotel Resource

    Hotel Resource
    Hotel Resource San Diego, United States

    4 weeks ago

    Default job background
    Description

    **Customer Service, Hospitality - Hotel, Admin - Clerical**

    **Front Desk Clerk Doubletree Hotel Circle San Diego CA, 92108**

    Front Desk Clerk Doubletree Hotel Circle San Diego CA, 92108 Concord Hospitality San Diego CA

    **Front Desk Clerk Doubletree Hotel Circle San Diego CA, 92108**

    **Company:**

    Concord Hospitality

    **Location:**

    1515 Hotel Circle South

    92108

    US

    **Category:**

    Customer Service, Hospitality - Hotel, Admin - Clerical

    **Degrees Required:**

    Not Specified

    **Employment Type:**

    Full-Time

    **Manages Others:**

    No

    **Requirements:**

    Front Desk & Guest Care

    We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility this role is perfect for you We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

    Role Responsibilities:

    As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:

    Assisting guests efficiently, courteously and professionally at all times

    Maintain a high level of service and hospitality

    Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner

    Post guest charges, collect payments and follow all cash handling procedures as required by Concord

    Handle guest mail and messages with respect to privacy and professionalism

    Be knowledgeable of the hotel brand and various programs (travel programs, special offers)

    Be a great communicator to various departments and management on guest comments and concerns

    Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance

    Have full knowledge of hotel safety and emergency procedures

    Here are some reasons our associates like working for us:

    Benefits (Full Time Associates only)

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

    You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now

    If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

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