Jobs

    delivery manager - Hudson, United States - HCL Technologies

    HCL Technologies
    HCL Technologies Hudson, United States

    3 weeks ago

    Default job background
    Description

    Job Description (Posting).


    • Flexible to work in different shifts including night shift.
    • Able to handle Incident Management and Problem Management activities during application outages or production incidents.
    • Good in communication, reporting, problem solving and analytical skills.
    • Responsible for Support and Enhancement and implementation of applications changes.
    • Able to handle team and extend his support during need. (1.) Raising risks, issues and escalation to senior management and customer (2.) Co-ordination with On-Site Engineers and attending customer calls (3.) To create all quality documents, collect metrics data and conducting Audits. To perform Value creation and KM activities. (4.) To create project plans and keep track of schedule for on time delivery as per the defined quality standards (5.) To ensure process improvement and compliance, and participate in technical design discussion and to review technical documents

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