Jobs
>
Providence

    Senior Program Manager - Rhode Island, United States - IT Allianz Inc

    IT Allianz Inc
    IT Allianz Inc Rhode Island, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Senior Program Manager Jira/Service Now System Administrator

    Location: Providence, RI (Local candidates will take priority)

    Duration: 6+ Month

    Role: Hybrid (3 days onsite/2 days remote).

    Visa: GC, H1B or US Citizen

    The Senior PM for Jira and Service Now has to serve as an Administrator on both platforms with a strong knowledge of Jira and Service Now. They play a key role in maturing the Jira and Service Now platform with the State of Rhode Island. This person works with IT management and key stakeholders to configure and administer the cloud-based Atlassian and Service Now suites, and key third-party add-ons. They provide strategic input in using the tools to maximize efficiency for incident management and project/portfolio management. This person is responsible for the confirmation, maintenance and enhancement of our Atlassian and Service Now suite.

    Responsibilities:

    Administration:

    Manage Jira Premium Cloud instances and recommend options to optimize and secure workflows and permissions to allow for disparate teams to use Jira and Confluence in a manner that best suits their team.

    Configure, build out and manage workflows, projects, schemas, and screen schemes that utilize Atlassian best practices to meet business and stakeholder needs.

    Manage all aspects of the Atlassian tool chain including workflows, custom fields, schemes, add[1]ons, and integrations.

    Construct custom reports and dashboards using various filter types in JIRA.

    Build Jira templates for project management for both Jira Software and Jira business.

    Configure Jira to manage specialized user groups and permissions.

    Configure Jira reports for portfolio management, integrated with Powerpoint, one-pager Executive level reports.

    Perform advanced troubleshooting tasks on Atlassian nodes including resource utilization and stack trace analysis.

    Build new Jira projects, and author workflows based on user requirements.

    Setup integration between Atlassian and other productivity, developer, and analytics tools.

    Manage the Confluence environment and create spaces, pages, page templates as necessary.

    Configure JIRA and provide guidance to lean-Agile teams to include customizable workflows, team performance reports, integration with development and CI tools.

    Maintain proper balance between standardized views and processes that help the organization stay Agile-compliant.

    Manage user permissions for tools according to the needs of projects and teams.

    Perform application and system administration tasks.

    Test new versions of the tools and plug-ins to ensure compatibility.

    Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.

    Work with ServiceNow developer to configure integrations and reports between Jira and ServiceNow.

    Project Management:

    Responsible for all features of the Atlassian suite of applications for the organization.

    Interact with technical and project teams.

    Recommend and manage licenses for the Atlassian suite products and add-ons.

    Responsible for administration, maintenance, upgrades, enhancements to JIRA, Confluence and integrations with other tools and plugins.

    Ensure system availability of all Atlassian tools based on defined SLAs.

    Support for s/w deployment and maintenance projects.

    Implement cross-functional department workflows to maintain the highest level of quality.

    Research and utilize industry standard methods and techniques.

    Communicate and share knowledge with internal and external contacts at all levels.

    Train staff on JIRA and navigating projects in the space.

    Work closely with project managers, developers, and other stakeholders to gather requirements and implement solutions.

    Provide training and support to Jira users, promoting best practices and effective use of the platform.

    Act as a liaison between technical and non-technical teams to facilitate clear communication and understanding of Jira capabilities and limitations.

    Qualifications:

    Proven experience as a Jira Administrator with a strong understanding of Jira and Service Now configuration, customization, and best practices.

    Experience with using Jira Software for project and portfolio management.

    Certification in Jira Administration.

    Experience with Jira and Service Now development, including scripting and creating plugins.

    Strong problem-solving skills and the ability to work independently and in a team environment.

    Excellent communication and interpersonal skills.

    Experience with Atlassian products (Confluence, Bitbucket) and integrations.

    Experience with database management, JQL and SQL

  • Rose International

    Program Manager

    5 days ago

    Rose International Providence, United States

    Date Posted: 06/12/2024 · Hiring Organization: Rose International · Position Number: 465722 · Job Title: Program Manager · Job Location: Providence, RI, USA, 02908 · Work Model: Onsite · Shift: 9:00 AM - 5:00 PM (Part-Time - 25 hours/week) · Employment Type: Temporary · E ...

  • VISTA OUTDOOR

    Transformation Program Manager

    2 weeks ago

    VISTA OUTDOOR Rhode Island, United States Full time

    Description · The Transformation Program Manager is responsible for working with the Transformation office to help plan and manage the delivery of large, complex business transformation initiatives. Reporting to the Head of Transformation, the primary responsibility of this rol ...

  • City of Providence

    Program Manager – Human Services

    5 days ago

    City of Providence Providence, United States Non-Union

    Job Summary · Under the direction of the Human Services Division Director, the Program Manager will oversee all aspects of the Providence Partnerships for Success grant. The Providence Partnerships for Success grant focuses on citywide underage alcohol and tobacco/nicotine use f ...

  • Bally's Corporation

    Compliance Manager- Programs

    1 week ago

    Bally's Corporation Providence, United States

    Why Bally's? · Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we wer ...

  • Goodwin Recruiting

    Clinical Program Manager

    6 days ago

    Goodwin Recruiting Providence, United States

    Job Description · Job DescriptionTo Apply for this Job Click HereA well established non-profit behavioral health agency in RI is seeking their next Program Manager for Clinical Services. Are you passionate about providing care for individuals suffering from mental health and/or s ...

  • Equus

    Youth Program and Outreach Manager

    3 weeks ago

    Equus Providence, United States

    Job Description · • Work in partnership with the Project Director and Deputy Project Director on planning and overall day-to-day operations/program development/contract management/human resources/staff development/business development · • Develop and maintain a communications p ...

  • Lumen Inc

    Lead Finance Program Manager

    3 weeks ago

    Lumen Inc Providence, United States

    Lumen · Lead Finance Program Manager · Providence , · Rhode Island · Apply Now · Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from ...

  • Equus

    Youth Program and Outreach Manager

    3 hours ago

    Equus Providence, United States

    Company Description · We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated caree ...

  • InsideHigherEd

    Program Manager, Center of Biomedical Research Excellence

    4 weeks ago

    InsideHigherEd Rhode Island, United States Administrative Jobs ,

    Job Description:The Program Manager provides administrative support and financial management for the Center of Biomedical Research Excellence (COBRE) for Computational Biology of Human Disease. The incumbent coordinates the daily activities of the Center, directs program manageme ...

  • Brown University

    Program Manager

    1 day ago

    Brown University Providence, United States

    Job Description: · The Program Manager for the Native American and Indigenous Studies Initiative (NAISI) office manages the financial, administrative, and human resources operations for the Program, ensuring that financial and administrative practices conform to University polici ...

  • Harris Geospatial Solutions

    Sr Associate, Program Management

    4 days ago

    Harris Geospatial Solutions Orange, United States

    Job Title: Sr Associate Program Management · Job Code: 11805 · Job Location: Orange, VA · Job Schedule:9/80: Employees work 9 out of every 14 days totaling 80 hours worked and have every other Friday off · Job Description: · Our site near Culpeper, VA , in beautiful, rural O ...

  • Aerojet Rocketdyne

    Sr Associate, Program Management

    2 days ago

    Aerojet Rocketdyne Orange, United States

    Job Title: Sr Associate Program Management Job Code: 11805 Job Location: Orange, VA Job Schedule: 9/80: Employees work 9 out of every 14 days totaling 80 hours worked and have every other Friday off Job Description: Our site near Culpeper, VA, in beautiful, rural Orange County (1 ...

  • Aerojet Rocketdyne

    Sr Associate, Program Management

    4 days ago

    Aerojet Rocketdyne Orange, United States

    Job Title: Sr Associate Program Management · Job Code: 11805 · Job Location: Orange, VA · Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off · Job Description: · Our site near Culpeper, VA, in beautiful, rural ...

  • Harris Geospatial Solutions

    Sr Associate, Program Management

    5 days ago

    Harris Geospatial Solutions Orange, United States

    Job Title: Sr Associate Program Management · Job Code: 11805 · Job Location: Orange, VA · Job Schedule:9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off · Job Description: · Our site near Culpeper, VA , in beautiful, rural Or ...

  • L3Harris Technologies

    Sr Associate, Program Management

    6 days ago

    L3Harris Technologies Orange, United States

    Our site near Culpeper, VA, in beautiful, rural Orange County (1.5 hours from Washington, DC) is growing This site is our center of excellence for Solid Rocket Motor Propulsion and Energetics development as well as high-complexity production program Management, Program, Associate ...

  • META

    Sustainability Program Manager, Net Zero

    1 week ago

    META Providence, United States

    Meta · Sustainability Program Manager, Net Zero · Providence , · Rhode Island · Apply Now · Meta is hiring a Sustainability Program Manager on the Net Zero Scaled Supplier Engagement team. We seek a teammate to drive decarbonization solutions for Metas suppliers. This role w ...

  • META

    Sustainability Program Manager, Net Zero

    1 week ago

    META Providence, United States

    Meta · Sustainability Program Manager, Net Zero · Providence , · Rhode Island · Apply Now · Meta is hiring a Sustainability Program Manager on the Net Zero Scaled Supplier Engagement team. We seek a teammate to drive decarbonization solutions for Meta's suppliers. This role ...

  • Information Resource group, Inc.

    Jira/Service Now Program Manager

    2 weeks ago

    Information Resource group, Inc. Providence, United States

    Job Description · Job DescriptionRole: Jira/Service Now Program Manager · Location: Providence, RI · Duration: 6-12 Months contract with possibility of extensions. · Hours/week: 35 · Job Description: · The Senior PM for Jira and Service Now has to serve as an Administrator on bot ...

  • Oracle

    Senior Principal Technical Program Manager

    19 hours ago

    Oracle Providence, United States

    Oracle · Senior Principal Technical Program Manager, OCI Infrastructure Capacity Management · Providence , · Rhode Island · Apply Now · At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. ...

  • Recruiting from Scratch

    Lead Product Manager, Weather Programming

    6 days ago

    Recruiting from Scratch Providence, United States

    Who is Recruiting from Scratch: · Recruiting from Scratch is a talent firm that focuses on placing the best candidate for our clients. Our team is 100% remote and we work with teams across North America, South America, and Europe to help them hire. · About Out Client: · They are ...