Group Leader - Maryland Heights, MO, United States - Matrix Dynamics
Description
DISCOVER NEW PERSPECTIVES WITH GENERALI DEUTSCHLAND AG IN MARYLAND HEIGHTS, MO
Group Leader (m/f/d) Claims Service Center, Property Claims Department
Overview
Generali is one of the leading primary insurance groups in the German market.
As part of the international Generali Group, Generali operates in Germany with the brands Generali, CosmosDirekt, and Dialog in the life, health, and property/casualty segments.
The products of Generali Deutschland Versicherungen are exclusively available through the Deutsche Vermögensberatung Unternehmensgruppe.The Job
For the Claims Service Center (SSC), Property Claims Department, of the Customer Service Directorate in Stuttgart, we are looking for a Group Leader (m/f/d) to start as soon as possible.
- You will be responsible for your team in terms of organization, discipline, and expertise
- You will increase customer and sales satisfaction by consistently meeting our service level agreements
- You will analyze and optimize all claims processing processes and ensure the achievement of agreedupon claims goals
- Together with your team, you will provide the promised service to our customers and financial advisors, being there for them as a lifetime partner
- You will manage the team's personnel deployment and be responsible for the targeted development and advancement of your employees
- You have completed training as an insurance clerk (m/f/d) and ideally have a further qualification
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