-
Rare Disease Family Access Manager
1 day ago
Biogen Idec Fresno, United StatesCompany DescriptionJob Description · About This Role · The purpose of this position is to be the patient facing expert on the Rare Disease patient journey and the liaison for all Biogen team members involved in the process. The Family Access Manager (FAM) is responsible for engag ...
-
Forklift Driver
3 weeks ago
Omega Innovations Old Fig Garden, United StatesWe are Trio Personnel Management - your regional staffing agency. Our entire management team, employees, and staff have extensive experience in temporary staffing, recruitment, sales, customer service, recruiting, and employee care, and are dedicated to providing exceptional serv ...
-
Fresno, CA
1 week ago
Presence Fresno, United StatesAbout the Role · Presence invites recent graduates in Speech-Language Pathology to start their career as an SLP alongside our talented network of Clinicians. · Apply for our Clinical Fellowship (CF) program working on-site at one of our partner schools, and work with our amazing ...
-
Confidential Leaves
1 week ago
Fresno State Fresno, United StatesConfidential Leaves & Accommodations Coordinator · (Confidential Administrative Support II) · Compensation and Benefits · Anticipated Hiring Salary Range: $4,600 - $5,400 per month · Full CSU Classification Salary Range: $4,464 - $10,689 per month · This is a full-time, probat ...
-
Nurse Manager
2 weeks ago
Trinity Health Fresno, United StatesCome work for Trinity Health St. Agnes Medical Center in Fresno, CA Our direct placement recruitment team works closely with St. Agnes HR team & we are currently working to fill various Nurse Manager openings in Women & Infant Services. · Labor & Delivery · Antepartum/Lactation ...
-
Regional (District) Manager
6 days ago
Now Optics Fresno, United StatesReports to: Regional Vice President · Location: Fresno CA market, 13 Locations · Are you a developmental leader who coaches, trains and motivates competitive teams that consistently exceed expectations? As a Now Optics Regional Manager, you will create and develop high performing ...
-
Loss Control Advisor
3 weeks ago
AssuredPartners Fresno, California, United States PermanentOverview: · Keenan has an exciting career opportunity for a Loss Control Advisor. The Loss Control Advisor provides loss control services and inspections to assigned customers in accordance with the department's guidelines. The Loss Control Advisor also conducts inventories of ha ...
-
Physician Assistant
1 week ago
Loyal Source Government Services Fresno, United StatesGive Back to Those that Gave to Us · We offer full-time positions with excellent benefits – opportunities for growth – and an amazing way to give thanks to those who've given so much. Experienced professionals are encouraged to apply and make a real difference in the lives of our ...
-
Credit Officer
1 week ago
Fresno Madera Farm Credit Fresno, United StatesUnder the direction of the Chief Risk Officer (CRO) and in close collaboration with the VP-Risk Management, the Credit Officer - Risk Management partners with the Relationship Management team to identify and resolve credit concerns on special attention credits, while ensuring com ...
-
Office Assistant
1 week ago
Mini Mops Inc. Fresno, United States Part timeBenefits:Bonus based on performance · Flexible schedule · Opportunity for advancement · Job Description: Office Assistant · Mini Mops Office Assistant Job Purpose: Supports company operations by assisting with the maintenance and management of office, operational, sales, and safe ...
-
The California State University Fresno, United States Full timeAg One/Jordan College Development and Program Specialist · (Public Affairs/Communications Specialist II) · Compensation and Benefits · Anticipated Hiring Salary Range: $4,900 - $5,200 per month · Full CSU Classification Salary Range: $3,949 - $7,143 per month · This is a full ...
-
Program Supervisor
6 days ago
Sevita Fresno, United States Full timeMentor Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a m ...
-
Employment Litigation Attorneys
1 week ago
Gordon Rees Scully Mansukhani, LLP Fresno, United StatesJoin Our Esteemed Team of Employment Attorneys at a Leading National Law Firm in Southern California Are you an experienced employment attorney with a minimum of three years' practice within the state of California? Gordon Rees Scully Mansukhani, LLP (GRSM) has immediate openings ...
-
HSPD-12: Government Badging
1 week ago
Citizant Fresno, United States Full timeJob Description · Salary Range: $37,900 - $44,800 (depending on experience) · Enrollment Process Management: · Schedule appointments and/or service walk-in for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. · Answering pho ...
-
Shift Leader
2 weeks ago
Jamba Fresno, United States Full timeAre you ready for a Whirl'd Class Job at Jamba? Then join our smoothie squad · Why go to work when you can come to Jamba If you are an energetic and ambitious individual looking for a career with an organization that can give you the attention, success, and career satisfaction y ...
-
VSP Vision Care Fresno, United States Full time20/20 Optometric of Fresno strives to give all patients the best quality eye care services possible. With a strong presence in the area, the Practice has built a solid reputation for delivering exceptional eye care services. This is a prime opportunity for an Optometrist to thriv ...
-
Customer Service Representative
6 days ago
Beneficial State Bank Fresno, United StatesCustomer Service Representatives (CSR's) are responsible delivering extraordinary customer service and helping customers reach their financial goals by cross-selling bank products and referring customers to the Branch Manager or Senior Relationship Banker. · A CSR is the main po ...
-
Armed Security Tier 5
1 week ago
Strategic Security Fresno, United States $38.00 - $40.00Description · Strategic Security (SSC) is a nationwide leading provider of security guard services, executive protection, bomb dog, intelligence, consulting, investigative services. As an armed Security Officer, you will be responsible for conducting foot patrol within a Governm ...
-
Simulation & Technical Service Technician
1 week ago
Samuel Merritt University Fresno, United States Full timeDescription: · Job Description Summary: · This individual in this position will report to the Manager of Information Technology Services · (ITS) and will be working part-time (0.5 FTE) for the Information Technology Department as a Technical Service Technician (TST) and part-tim ...
-
Enterprise Risk Management Reporting Analyst
3 weeks ago
Farm Credit Fresno, United States Full timeLocation: Fresno, CA · Areas of Responsibility: · Under the direction of the Chief Risk Officer (CRO) the Enterprise Risk Management Reporting Analyst (ERM Analyst) will analyze and interpret business information to generate reports that assess, measure, and monitor key risks i ...
Rare Disease Family Access Manager - Fresno, United States - Biogen
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
About This Role
The purpose of this position is to be the patient facing expert on the Rare Disease patient journey and the liaison for all Biogen team members involved in the process. The Family Access Manager (FAM) is responsible for engaging cross functional stakeholders on next steps to support appropriate patients getting started and staying on rare disease therapies. The FAM will get to the root of any logistical and/or non-clinical issues impacting treatment initiation and ongoing therapy. They are able to identify the point person, tools or resources to resolve the issue (Account Executive, Market Access & Reimbursement, and/or Case Management). The FAM will have an in depth understanding of the HCP prescribing account, the administration site of care, and the payer approval process at the patient level.
The FAM will provide appropriate patient education and support site of care contacts as they navigate non-clinical barriers, along with reimbursement education, disease state and product education, advocacy and support for individuals living with rare diseases and their loved ones/caregivers. The FAM will interact with physicians, nurses, pharmacists, ancillary staff, patients/families/caregivers, and advocacy partners to prevent and address barriers to patient access and will serve as the primary source for all local/regional patient advocacy activities.
What You'll Do
Support patients/families to work through the steps required to gain access to therapy (disease and product education, site of care logistics, understanding of payer policy and procedure, and other support services)
Play the role of patient advocate in cross functional meetings with internal partners (Case Manager, Account Executive, Market Access & Reimbursement to build and maintain accurate case plans for patients (e.g. case histories, insurance, ongoing coverage needs, treatment plan changes, etc.)
Works cross functionally to identify and support the resolution of patient access barriers including insurance coverage, reimbursement, financial limitations, site of care, procurement/distribution issues
Works with Market Access & Reimbursement team members to ensure appropriate reimbursement, engage with payers, specialty pharmacies, and specialty distributors to ensure access
Must be able to provide strong emotional support for individuals living with rare diseases and their loved ones/caregivers and collaborate with them in a way that allows for forward progress
Be knowledgeable of any changes in the patient access environment to proactively identify issues that may impact access and communicate information appropriately to patients/caregivers
Complete a comprehensive assessment of the individual needs of the patient taking into account the patient's family and team of healthcare providers. This assessment will include understanding the individual's payer policies, plan designs, including Medicaid coverage if applicable, as well as the healthcare system local to the patient
Develop and offer solutions to the family, when necessary, that may also include communication of alternative insurance options and how families can best connect to available resources
Educates patients, families, and caregivers on product and all Biogen Patient services
Develop activities with the goal of achieving greater openness and understanding of rare disease
Build your own rare disease network/relationships through local advocacy groups, rare disease related events, and attending national conferences
Become an expert on the Rare Disease portfolio and Biogen resources to provide the highest level of patient/caregiver support with the goal of positively impacting the patient journey
Who You Are
You have a passion to empower and educate patients and their sites of care through a dynamic treatment journey. You do this by using your market access knowledge to solve to remove non-clinical barriers to enable on-time treatment. You have the desire to collaborate within a matrix team and at times lead without authority.
Qualifications
5+ years business experience in the healthcare or biotech industry with at least 3 years field-based experience in account management, sales, and/or field reimbursement. Rare disease experience is preferred.
A successful track record in field reimbursement, clinical education or in pharmaceutical sales/management of products that required significant payer and reimbursement involvement
Experience with physician-administered drugs (PADs)/biologics and various outpatient sites of service
Seasoned, mature pharmaceutical professional with a comprehensive understanding of field / patient reimbursement, charitable funding, non-profit organizations
Experience leading cross-functionally and influencing without authority
Case management or experience supporting patients/caregivers directly a plus
Must be familiar with relevant legal and regulatory environment in biotech industry
Strong EQ,communication, listening skills and empathy skills required
Effective at managing complex individualized cases
Must be comfortable spending 60% of their time traveling
Driving is an essential duty of the job; candidates must have a valid driver's license and an acceptable driving record according to Biogen policy to be considered
Education:BS Required; Master's Degree a plus
Preferred Skills:
Spanish speaking a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
The base compensation range for this role is $148,800 - $215,800. Base salary is determined by a combination of factors including, but not limited to, job related years of relevant experience, internal equity, and location of the job. Additionally, this role is eligible for participation in Biogen's LTI grants and other incentive programs. Biogen offers a full range of benefits that include medical, dental, life, long and short-term disability insurances, vacation, end-of-year shutdown, and 401K participation and matching contributions.
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
PDN-9bd977f6-6f ffd-66cf1010e6b2