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Tacoma

    Communications Manager - Tacoma, United States - Pierce County

    Pierce County
    Pierce County Tacoma, United States

    3 weeks ago

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    Description

    Why It's a Great Opportunity:


    In this newly created role with the Auditor's Office, you will guide the development of the department's first formal communications program.

    As Communications Manager, you will be responsible for communications and marketing strategies for both internal and external audiences.

    You'll serve as a member of the department's Executive Team and will be involved with everything from media relations and crisis communications to improving our customers' experience with our services.


    Why It's a Great Department:


    The mission of the Pierce County Auditor's Office is to provide the tools and resources people need so they can turn around and impact their community.

    We conduct secure and trustworthy elections, we maintain the integrity and accessibility of public recordings, and we provide reliable licensing and passport services.

    We also provide administrative direction and support for the Pierce County Opioid Abatement Council. We are a team that promotes trust through positivity, change, innovation, and kindness.

    Elections.

    Pierce County is one of the top vote-by-mail counties in the United States.

    The Elections Division manages more than half a million registered voters, and we conduct up to four federal, state, and local elections each year serving 114 jurisdictions and more than 500 elected offices.

    We are busy year-round managing a central ballot processing facility and vote center in Tacoma as well as 51 (and counting) secure ballot drop boxes throughout the County.

    Our customer service team updates voter registration rolls daily.
    Recording.


    The Recording Division receives, indexes and records public documents such as deeds, maps, mortgage materials, easements, powers of attorney, liens and military discharge papers.

    We process anywhere from 100,000 to 200,000 public documents each year depending on market conditions. We collect excise tax payments on the sale of real property.
    Licensing.


    The Licensing Division provides auto and boat title services such as tab renewals, trip permits, license plate replacement and more.

    Want to get married in Pierce County? That's us. Need a pet license in unincorporated Pierce County? That's us, too. We manage licensing for certain businesses in unincorporated Pierce County, and we staff a full-time, full-service passport office.
    Learn more about the Auditor's Office

    here.

    How to be Successful in the Role:

    Your success will stem from your ability to serve as a strategic communications advisor at the highest levels of the department as well as your understanding of the importance of both internal and external communications to the operations of an organization.

    Your success also will come from your ability to assess communication needs, refresh branding, update our website, and write, edit, and produce different materials using a variety of mediums.

    Your skills will be focused on our divergent portfolio of services including Licensing, Recording, high-profile Election issues and the newly established Pierce County Opioid Abatement Council.

    You'll have the opportunity to help this team evolve our culture and expand our reach by exploring new and exciting ways to communicate with our stakeholders.


    Your Future in this Role:
    You will be connected to the County's Communications Department and all the training and resources they provide. In addition, there will be industry-specific professional development opportunities.

    Pierce County offers professional development through the Leadership Certification program, robust online learning, and other training opportunities throughout your career to ensure your success.


    Core Daily Responsibilities:


    Plan, organize and direct internal and external communication strategies and programs for the Auditor's Office including the disparate, complex, and highly regulated business functions of Elections, Recording, Licensing, and the Pierce County Opioid Abatement Council.

    Serve as a member of the Auditor's Office Executive Team and participate in strategic planning and culture-building activities.

    Supervise staff and coordinate activities of a designated unit; determine work procedures, prepare work schedules and determine methods for expediting workflow; assign, review and approve the work of subordinate staff; conduct performance evaluations and develop performance measures and standards.

    Assist in developing the communications budget, control, and monitor expenditures, including grantfunded work and external contracts.
    Manage and maintain brand identities and key messaging for the Auditor's Office and Pierce County Elections.
    Advise the Auditor on public relations matters.

    Develop a wide variety of materials such as flyers, newsletters, presentations, grants, media statements, speeches, signage, web, and social media content.

    In collaboration with others on the management team, draft legislation, testimony, talking points, briefing sheets and other key communication pieces related to the Auditor's Office legislative work around Recording, Licensing and Elections issues.

    Act as the principal spokesperson for the Auditor's Office and manage all media inquiries including critical or sensitive requests such as those involving election issues.

    Plan and execute strategies for promoting positive stories across a variety of earned and owned platforms that raise awareness of the Auditor's Office's programs, initiatives, and services.

    A classification description with a more detailed list of essential functions can be found here.


    Minimum Qualifications:
    A resume and cover letter are required for this position.
    Also required are 3 writing samples or a link in your resume or cover letter to an online portfolio. Samples should demonstrate skills in both strategy and tactics.
    Bachelor's Degree in communications, public relations, public administration, journalism or closely related field.
    5 to 7 years professional experience in communications, public relations, or marketing.
    2 years of supervisory experience.

    Additional education and experience which clearly indicates the ability to perform the essential functions of the classification may substitute on a year-for-year basis.


    Preferred Qualifications:
    Experience working for an elected official and/or a government agency.
    APR (Accredited in Public Relations) designation.
    FEMA or related PIO crisis communication certification.
    As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.

    Compensation range is $98,819.54 to $133,267.

    70 To be considered for this opportunity please:
    Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to:

    .
    If you have a question about this opportunity, please email the Recruitment Team at

    and specify the Job Number and Title.

    If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.

    Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at , at least two days prior to the need.

    This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date.

    Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.

    At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career.

    We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision.

    Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a great place to live, work, and raise a family?
    #J-18808-Ljbffr
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