IT Application Analyst Ii - Houston, United States - Buckeye Partners, L.P.

Buckeye Partners, L.P.

Verified Company

Houston, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

Buckeye is the premier infrastructure and logistics provider for the world's energy needs, both today and tomorrow.

Since 1886, we have successfully navigated transitions in the way energy has been distributed to continually meet the needs of an evolving market and industry environment.

Our people are a critical element to the success and longevity of our operational history and our future as we seek to thrive through the energy transition.

We own and operate a diversified global network of integrated assets providing midstream logistic solutions, primarily consisting of the transportation, storage, processing, and marketing of liquid petroleum products.

We are committed to safely and responsibly providing world-class service to meet the continually evolving energy needs of our customers and the communities we serve.

As part of this commitment to our customers, we are continually diversifying our platform and service offerings to enable less carbon intensive energy solutions and undertaking decarbonization efforts on our operations.

Buckeye Partners is currently seeking an IT Application Analyst II
, to join our growing team

Role Summary:

The IT Application Analyst II in Field Operations performs, or monitors activities and projects related to the operation, integration, implementation, upgrade, and/or enhancements to Buckeye's IT Field Operations Applications.

Responsibilities & Essential Functions include:

-
On-Call Support. Provide on-call support during non-business hours to Operations on an as-needed basis.
-
Customer Service. Provide exceptional customer service.
-
Process Improvements. Contribute and/or Lead based on knowledge and experience, continuously identify potential opportunities to increase efficiencies and/or improvements to existing processes. Identify gaps in the current business model and propose processes that will help move the business forward.

And other duties as assigned.

Position Requirements:

Bachelor's Degree in Computer Science, Information Technologies or related discipline OR equivalent experience required.
Basic knowledge of pipeline and truck terminal terminology and operations is a significant plus.
Microsoft Excel VBA programming experience preferred.
Microsoft SQL experience is preferred.
Basic knowledge of pipeline and truck terminal terminology and operations is required to be obtain in short order.
Linux OS experience is preferred.
Ability to travel up to 25% both domestically and internationally.

Additional Valuable Skills:

-
Communication. Makes clear and convincing verbal presentations to individuals or groups. Independently delivers presentations and briefings as required within role. Effectively and consistently facilitates meetings with key stakeholders.
-
Decision Making & Problem Solving. Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, experience, and judgement. Appropriately escalates issues requiring direct manager insights, input on decisions. Ability to effectively seek out others, including leader or key stakeholders to ensure best decision is made.
-
Customer Service. With guidance identifies potential issues that could impact internal or external customers and resolves issues as appropriate. Promptly reacts to requests from customers in a timely and professional manner. Reinforces importance of customer service.
-
Stakeholder Engagement. Ability to maintain good relationships with the people who have the most impact on your work. Actively seek feedback from stakeholder groups; listens effectively.
-
Use of Resources. Ability to lead work including people resources to ensure projects are delivered on time and within budget. Ability to deliver with resources provided or communicate in a timely manner when additional resources (time, people, money) are required to deliver on time. Develop schedules and task/people assignments.
-
Time Management & Organization. Can effectively present and when necessary, instruct others on how to structure projects according to company standards. Ability to self-organize tasks. Effectively organizes time and priorities activities that advance project goals and key deliverables.
-
Self-Development. Takes initiative to assess own development needs and seeks out constructive feedback. Implements plans to improve upon identified development needs. Proactively gains knowledge and seeks opportunities to further develop abilities.

Essential Functions:

This position requires the ability to safely and successfully perform essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and or/quantitative productivity standards.
This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
This position requires compliance with all person