Security Service Technician - Horsham, United States - Johnson Controls International

Mark Lane

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Mark Lane

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Description

Be part of the future
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward.

We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed.

We are committed to make a difference.


What we offer:


  • Competitive Starting Pay
  • Paid Training
  • Global Advancement Opportunities
  • Company Vehicle (as applicable)
  • Referral Bonuses
  • Comprehensive Benefits
  • Medical/Dental/Vision insurance
  • Health Savings Account (HSA)
  • Life Insurance
  • 401(k) savings plan with company match
  • Short-Term and Long-Term Disability
  • Employee Assistance Program
  • Wellness Program
  • And More

What you will do:


How you will do it:


  • Completes system and network programming as required.
  • Locates and clears trouble with damaged equipment or wiring, readjusts equipment, repairs or replaces inoperative equipment and test for proper operation.
  • Maintains as a positive liaison between JCI and the customer to ensure proper communication is filtered through the JCI and the customer organization while maintaining a high degree of professionalism and customer satisfaction.
  • Responsible for engineering, configuration, installation, maintenance and support of data/video communication networks including wireless and IP solutions.
  • Develop and provide training and technical support tools for users with varying levels of IT, Security and Fire knowledge and competence.
  • Construct and maintain uptodate and accurate documentation of security, fire and network configurations, diagrams and programming records. Create detailed security, fire and networked server documentation, including physical diagrams, logical diagrams, IP address schemes and asset management and database designs.

What we look for:


_ Required_

  • Associates Degree preferred or equivalent work experience.
  • High School Diploma required.
  • Variety of Security, Fire and communication manufacturer product certifications.
  • State and Local Certifications as required.
  • Must complete up to and including Level E of the Technician Career Ladder for the Safety, Soft Skills, Intrusion, Networking, Computer, State Certifications, Access Control and Close Circuit Television training courses.
  • Experience with Software House, American Dynamics, Bosch, DMP, and other Enterprise Level Access Control systems, CCTV and IP video systems.
  • Have the aptitude and experience in wireless and LAN/WAN network engineering using Cisco products including Layer 2/3 Switches and Routers.
  • Experience with and solid working understanding of Cisco switches, routers, IOS software and diagnostics.
  • Good working knowledge of required technical hardware such as Cisco Routers, CSU, DSU, bridges, multiplexers, servers and switches; knowledge of building, configuring, and troubleshooting campus networks and remote access networks using Cisco Catalyst multilayer switching technologies over highspeed Ethernet and Cisco routers connected to wired and wireless LANs
  • Excellent oral and written communication skills.
  • Excellent organizational skills.
  • Manage multiple tasks and resources.
  • Good understanding of IP Backbone Architecture, TCP/IP protocol.
  • Strong analytical and troubleshooting skills.
  • Ability to effectively interact with internal organization and customer representatives and be a team player at all levels.
  • Possess a high level of PC literacy.
  • Ability to work independently or in a team environment.
  • Interpret/read blueprints, building plans, electrical, schematics and sprinkler/fire plans in order to complete equipment installations, repairs, inspections and clear troubles.
  • Must have a valid driver license.
  • Ability to occasionally travel out of town to customer locations and training.
  • Ability to pass government background investigations when required.

_ Preferred_

  • Project Management will be an optional requirement.
  • Fire and Project Management will be an optional requirement
  • Cisco Certifications (CCNA or higher) and SE or FE, MCSE Preferred unless required for a customer need than this would be required.

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