Rehabilitation Registrars - Marshall, United States - Oaklawn Hospital

Mark Lane

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Mark Lane

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Description

Job Summary:
Performs general clerical and support duties for the Physical Rehabilitation department.


Essential Functions:


  • Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
  • Prepares the lobby/gym for opening and close; including locking and shutting off equipment; Cleaning bathrooms when needed.
  • Greets and checks in patients and visitors; Assists patients with registration and scheduling.
  • Process incoming mail.
  • Prepares medical records, as requested by Health Information Management.
  • Prepares Electronic Medical Record by scanning necessary documents; including sending clearances for signature.
  • Tracks Certs/recerts for patients.
  • Inventories, orders, and maintains all office supplies.
  • Assists with implementation of department projects.
  • Interviews patients in order to complete documents such as intake and insurance forms.
  • Involved in development of processes to maintain and improve efficiency in all departmental workflow including statistical reporting.
  • Maintains documentation on internal record keeping such as cleaning of equipment and temperature control.
  • Uses Athena to request corrected/updated referrals to the physicians; look for additional documentation per request.
  • Directs patients when necessary.
  • Confirms current patient information, discharge older ones; ensures that the proper physician is listed.
  • Obtain proper information for insurance information and Work Comp.
  • Contacts patients after preregistration for confirmation of visits, coinsurance, and copay.
  • Answer multiline phone; including taking messages, transfers, and scheduling/rescheduling appointments.
  • Maintains the Medicaid report monthly for all active patients; updating and informing patients as needed.
  • Files charts; ensures charts are sent to the proper clinic.
  • Prepares a plan of care between the therapist and patient; assembles a schedule that best fits the patient.
  • Track all denials, retros, comps, and authorizations; document the actions taken.
  • Takes payments for point of service sales; ensures enough cash is on hand.

Minimum Qualifications: 18 years of age.


Working Conditions:
Work is generally performed within an office environment, with standard office equipment available. Potential exposure to infectious disease.


Physical Requirements:
Constantly see/visual acuity, talk/hear, taste/smell, lift/carry 1 to 25 lbs. Frequently stand, sit, walk, handle/grasp/feel. Occasionally lift/carry 25 to 49 lbs.

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