Hotel Manager - Diamond Point, United States - Flamingo Resort on Lake George
3 weeks ago
Description
Job Overview:
We are seeking a highly motivated and experienced Hotel Manager to oversee the daily operations of our hotel. As a Hotel Manager, you will be responsible for ensuring exceptional guest experiences, managing staff, and maximizing revenue.
Duties:
- Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance
- Ensure excellent customer service by training and supervising staff in phone systems, guest services, and hospitality standards
- Manage human resources functions such as hiring, training, scheduling, and performance evaluations
- Develop and implement strategies to optimize revenue management and increase profitability
- Monitor and maintain high standards of cleanliness and maintenance throughout the hotel
- Handle guest complaints or issues in a professional and timely manner
- Collaborate with other departments to ensure smooth operations and guest satisfaction
- Stay updated on industry trends and best practices to continuously improve hotel operations
Experience:
- Proven experience in hotel management or related field
- Strong knowledge of hospitality industry practices and procedures
- Excellent customer service skills with a focus on guest satisfaction
- Bilingual or multilingual skills preferred
- Ability to effectively supervise and motivate a diverse team
- Proficient in revenue management techniques to maximize profitability
If you are a dedicated professional with a passion for hospitality and have the skills necessary to excel in this role, we encourage you to apply.
Pay:
$ $30.00 per hour
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location:
In person
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