Product Led Growth - Scottsdale, United States - Nextiva

Nextiva

Verified Company

Scottsdale, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Redefine the future of customer experiences. One conversation at a time.

:

We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service, our products and services, and most importantly, each other.

Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you're ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you're in the right place.

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

:

Director of Product Lead Growth

:

Key Responsibilities
-
Lead the Transformation to Product-Led Sales

:

Develop and execute a clear strategy for transitioning to a product-led growth model, supported by our direct sales efforts.

-
Enhance Customer Onboarding

:

Innovate and improve the customer onboarding process to ensure a seamless, engaging, and fully automated introduction to our products.

-
Drive Adoption and Usage

:

Utilize analytics to understand customer behavior and deploy strategies that encourage deeper engagement and utilization of our product suite.
-
Optimize Customer Experience

:

Continuously refine the product experience based on user feedback and behavioral data, ensuring the product itself drives growth through exceptional user satisfaction.

-
Collaborate Across Teams

:

Work closely with product, marketing, sales enablement, finance and customer success teams to align on objectives and leverage insights from across the company to drive our core business forward through Product Lead Growth
-
Leadership and Team Development

:

Build and manage a high-performing team dedicated to implementing and optimizing product-led growth initiatives.
-
Stakeholder Communication

:

Effectively communicate strategies, insights, and outcomes to stakeholders at all levels, ensuring alignment and buy-in across the organization.

Required Skills and Qualifications

:

Bachelor's or Master's degree in Business, Marketing, Computer Science, or related field.
7+ years of experience in product management or growth roles within a technology company.
Proven experience with productled growth strategies and digital transformation projects.
Deep understanding of the B2B tech landscape, ideally with specific insights into the VoIP sector.
Strong analytical skills and experience with tools for data analysis and customer insights.
Exceptional communication and interpersonal skills to navigate complex crossfunctional projects.
Strong understanding of B2B sales processes and customer journey.
Excellent project management skills with the ability to manage multiple projects simultaneously.
Outstanding communication and interpersonal skills to effectively interact with all levels of the organization.
Datadriven mindset with strong analytical skills to assess program effectiveness and make datainformed decisions.

Nextiva Core Competencies / DNA

:

Compensation, Rewards & Benefits

:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what's going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. _Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit _USCIS_.

LI-MP1 #LI-REMOTE