Purchasing and Receiving Manager - Laurel, United States - FLOORMAX

FLOORMAX

Verified Company

Laurel, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Established in 1985, FloorMax has grown to be the largest independent flooring retailer in the DC Metro area.

The Company is now expanding into new retail and commercial markets from Washington, DC to Harrisburg, PA and will soon be growing exponentially.

The Company is seeking a high-energy and organized purchasing and receiving manager to be an integral part of our customer service team.

FloorMax operates four showrooms in Germantown, Silver Spring, Columbia and Laurel. This position would be a full-time, in-office position at our Laurel HQ. FloorMax focuses on providing unparalleled service during every client interaction from flooring or tiling selections to design and installation. Above all else, we truly believe we are a service company and not a retailer. We service our retail and commercial jobs with such care that 65% of our business comes from referrals.

What does this position involve?

Placing all product orders as they are received from the sales team, tracking orders, making the sales team aware of material transit progress, updating customers on the status of their materials and then also the potential start of their installation process. Monitor inventory levels.
Manage all aspects of the receiving department, including overseeing incoming shipments, verifying contents for accuracy, and ensuring proper storage
Develop and implement efficient receiving processes to streamline operations
Negotiate hardwood, carpet, vinyl plank, and tile rates with suppliers to secure favorable terms and pricing. Communicate with vendors including sales and administrative personnel.
Filing labor and material warranties ensuring customer complaints are rectified in a timely manner. and collaborate with the purchasing team to maintain adequate stock levels
Schedules repairs to any workmanship issues that might be faulty and follow up with customers to understand if their expectations were met.
Speak with customers regarding satisfaction of the previous day's flooring and remodeling jobs
Send out customer satisfaction survey requests, customer review requests, and speaks with installers to understand if the prior day's jobs were all completed successfully or if there were any issues
Handle and file paperwork as materials are received.

Where is this position?

This person will be expected to be in the office fulltime between the hours of 8:30/9:00 4:30/5:00 in our Laurel headquarters.
Some college coursework is a plus
Passion for optimizing supply chain operations
Proven experience in an administrative role, preferably with exposure to purchasing, ordering and receiving of inventory
Proficiency in using accounting softwares and ability to learn new software (QFloors) and spreadsheet software (e.g., Microsoft Excel)
High level of accuracy and attention to detail when processing orders, invoices, and other documents
Strong organizational skills is a must
Effective written and verbal communication skills for correspondence with vendors, clients, and team members
Ability to prioritize tasks, meet deadlines, and manage time effectively in a fastpaced environment
Capability to identify and resolve discrepancies or issues related to ordering
Basic customer service skills for addressing vendor and client inquiries related to ordering
Willingness to work collaboratively with colleagues in the customer service and managerial departments
Willingness to take on additional responsibilities and contribute to Company success

Please note that this job description is intended to provide an overview of the duties, responsibilities, and skills required for this position.

It is not exhaustive or comprehensive.

The employer reserves the right to modify or amend the duties or responsibilities at any time based on business needs.

Pay:
$47, $60,000.00 per year

Benefits: